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Resolution & Retention AgentPosition OverviewAs a Resolution & Retention Agent, you will help customers who are considering canceling an order or subscription or returning a product. Your primary goal is to understand why the customer wants to cancel or return and apply our Save-a-Sale strategy to identify an appropriate solution that may allow us to retain...

Be the calm, clear voice customers hear when they call a U.S. business. You'll be the first point of contact for customers calling a U.S.-based client, you could be placed on our medical scheduling account or one of our hospitality accounts, depending on business need Most calls are practical: booking, changing, or confirming an appointment or reservation,...

Look after guests of a major U.S. hotel group, before, during, and after their stay.You'll be the first point of contact for guests calling about their reservation, before, during, or after their stayGuests call because something needs changing, confirming, or fixing — your job is to sort it out properly the first timeThe goal is simple: leave every guest...

Job Description:The Sales Operations Specialist for our CCA (Caribbean Central America) Organization will perform an array of business critical activities including but not limited to stock movements, allocation analysis, order prioritization and open order management.Coordinating these efforts into a singular non-sales compensated team will provide an...

Job DescriptionThe Sales Operations Specialist for our CCA (Caribbean Central America) Organization will perform an array of business critical activities including but not limited to stock movements, allocation analysis, order prioritization and open order management. Coordinating these efforts into a singular non-sales compensated team will...