Customer Services Intern

hace 3 semanas

Ciudad de Panama Philips A tiempo parcial
Job TitleCustomer Services Intern

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But itâs not just what we do, itâs who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customersâ needs. Itâs what inspires us to create meaningful solutions â the kind that make a real difference â when it matters most.

The world and our customersâ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. Thatâs why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philipsâ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, youâll be working towards creating a better and fairer future for all.

You are responsible for

  • Data mining analysis
  • Commercial Services performance
  • KPI's and data tracking
  • Process for new business models

You are a part of
A winning team that is focused on support the business transformation to a solutions company driving a Customer Success Management approach across the region and helping our customer on their needs.

To succeed in this role, youâll need a customer-first attitude and the following

  • Business Administration or Biomedical Engineer student
  • Developed Excel and technology skills
  • Great communication, people relationships, critical on quality, self learner, organized and with a good time management skill.
  • Advanced English

In return, we offer you
Describe in two to three lines what tangible and intangible benefits the incumbent will gain in this role. Use our Employer Value Proposition (EVP) themes and information gathered in the RSM as input sources.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart â which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home â for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyoneâs in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isnât office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?
Working at Philips is more than a job. Itâs a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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