Specialist, Virtual Collaboration e-Learning, Instructional Design

hace 2 semanas

Panamá, Panamá, Panamá WHO A tiempo completo

Description of Duties

  • Provide support for the implementation of the Virtual Campus of Public Health (VCPH); oversee and provide guidance for the instructional design of VCPH courses; provide guidance and support to coordinators and tutors to ensure that training courses are developed in accordance with the guidelines of the VCPH Educational Approach;
  • Provide technical support to the teams during the different stages of the courses to achieve quality results at each stage; hold regular follow-up and supervision meetings;
  • Manage the evaluation and qualification system in all course modalities, following the VCPH Educational Approach; guide the responsible teams in the organization of the evaluation and follow up during its implementation; review final grades prior to issuance and dissemination of certificates;
  • Manage the VCPH courses information systems, ensuring that all information is reviewed and updated; coordinate the call and participants selection processes, guiding the methodology to be used; provide technical assistance to teaching teams, in accordance with VCPH processes;
  • Coordinate and design face-to-face and virtual activities aimed at tutor training for both regional projects and country nodes; provide guidance in the use of new resources and activities available in Moodle and/or in other systems;
  • Recommend new teaching strategies to optimize the quality of the VCPH activities;
  • Coordinate the drafting and development of VCPH materials and tutorials; design, edit and update orientation guides and training manuals for coordinators, tutors and participants, adapting them to the new course modalities;
  • Perform other related duties, as assigned.

Required Qualifications

  • Education: A bachelor's degree in education, psychology, anthropology, social sciences, or any other area related to the functions of the post, from a recognized university.
  • Experience: Three years of national experience working in E-learning.
  • Desirable: Experience in design of educational materials and training of virtual tutors would be an asset.

Skills

  • PAHO Competencies:
  • Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization's mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
  • Teamwork: Collaborate and cooperate with others/Deal effectively with conflicts - Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams' successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/attribute conflicts to cultural, geographical, or gender issues.
  • Respecting and promoting individual and cultural differences: Relate well with diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds, and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
  • Communication: Express oneself clearly when speaking/Write effectively/Share knowledge - Quality and quantity of communication targeted at the audience. Listens attentively and does not interrupt other speakers. Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (e.g., PowerPoint presentations, communication strategies, implementation plans). Shares information openly with colleagues and transfers knowledge, as needed.
  • Knowing and managing yourself: Remain productive/Manage stress/Continuously learn - Remains productive even in an environment where information or direction is not available, and when facing challenges; recovers quickly from setbacks, where necessary. Manages stress positively; remains positive and productive even under pressure; does not transfer stress to others. Seeks informal and/or formal learning opportunities for personal and professional development; systematically learns new competencies and skills useful for the job; takes advantage of learning opportunities to fill competencies and skill gaps.
  • Producing Results: Work efficiently and independently/Deliver quality results/Take responsibility - Prioritizes work and makes planning/organizational adjustments as necessary; seeks clarification from the supervisor on timelines, as needed. Uses feedback and inputs from the supervisor to achieve results. Produces quality results and has frequent discussions with the supervisor to achieve results. Is action-oriented and sees tasks through to completion. Shows understanding of own role and responsibilities in relation to expected results. Solicits and accepts direction and guidance from the supervisor and team members and takes responsibility for own work and actions, as appropriate.
  • Technical Expertise:
  • Knowledge and expertise in adult education and learning.
  • Ability to design and create virtual courses in different formats.
  • Expert management as editor of LMS platforms, especially Moodle.
  • Ability to design and prepare manuals and tutorials in various formats (text, audio, video, etc.).
  • Experience and ability in providing pedagogical assistance to academic teams.
  • Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization related to VCPH activities.
  • Ability to integrate managerial and administrative inputs into recommendations for the decision-making process; ability to work independently and to manage multiple assignments simultaneously in a complex organizational environment.
  • Languages: Very good knowledge of English or Spanish with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.
  • IT Skills: Demonstrated ability to effectively use current technology and software programs such as Microsoft Office Word, Excel, PowerPoint, and Outlook. Experience as an editor in Moodle and as a user in Drupal. Ability to edit and assemble in CMS and LMS: texts with HTML, presentations, slides, images, videos, etc. Experience using educational design software such as Articulate Storyline, Articulate Rise, H5P. Experience in using tools for synchronous sessions/meetings/videoconferences (Teams, WebEx, Zoom, etc.).

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