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Guest Arrival Expert
hace 2 semanas
POSITION SUMMARY
- Guest Arrival Experts play a crucial role in creating memorable experiences for guests from arrival to departure.
- They provide a wide range of services to guide guests through their stay, ensuring a positive and unique experience.
- Tasks include processing operational needs, addressing guest requests, and sharing local highlights, making every interaction part of the overall experience.
CRITICAL SUCCESS FACTORS
- Creating a safe work environment and adhering to company policies and procedures.
- Maintaining confidentiality, protecting company assets, and upholding quality standards.
- Ensuring professional appearance, communication, and uniform standards.
- Being physically active and hands-on during the workday to meet guest and business needs effectively.
PREFERRED QUALIFICATIONS
- Education: High school diploma or equivalent.
- Related Work Experience: Not required.
- Supervisory Experience: Not required.
- License or Certification: None.
Marriott International values diversity and inclusivity, fostering a people-first culture and providing equal opportunities for all employees, regardless of protected status.
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