Gbs Order Management Analyst

hace 2 semanas


Panamá, Panamá, Panamá Philips A tiempo completo

Job Title:
GBS Order Management Analyst

Order Management Analyst

On this position, you will Pre-screen and analyze complex orders in SAP, based on the commercial catalog with data from the technical catalog.

Analyze discrepancies between order and catalog, determine with which requests can be processed for Philips customers, being responsible for the daily operational excellence of the order process.

Therefore, you will have a direct impact on the customer experience, satisfaction, and brand preference for Philips.

Your role:

  • Act as a liaison between the Factory and internal Philips customers within assigned regions and Market Order Managers.
  • Confirm delivery dates of orders to internal customers in alignment with supply planning.
  • Manages and reports on Past due orders and reschedules as needed.
  • Proactively and efficiently manage order backlog for assigned Key Markets.
  • Analyze system configurations, trigger changes and process upgrade orders working with international Key Markets on order related issues.
  • Accept and validate sales order by validating relevant information.
  • Manages DEFOA claims, RMA process and regulatory holds.
  • Effectively set priorities in order to meet commitments and established departmental goals, escalate issues appropriately and promptly to ensure optimum customer satisfaction.
  • All work must comply with Quality Standards, Philips standards of business conduct, ensuring established processes are followed.

You're the right fit if:

  • You have acquired a minimum of 3 years of experience in order management and/or supply chain, including experience working with reverse logistics, returns and refunds.
  • You hold a bachelor's degree in related fields with Supply Chain or Business Administration.
  • Intermediate level of Microsoft Excel and SAP
  • Advanced level of English, written and oral.

About Philips
We are a health technology company.

We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Do the work of your life to help the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.

  • Order Manager Analyst

    hace 2 semanas


    Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Manager AnalystOrder Manager AnalystResponsibilities Create sales orders manually as well as monitor automated sales orders, supported by various channels(including return flow) Focus on the flow that is not touchless and one timeright (unhappy flow) to make sure these orders arefulfilled Solve root causes of nontouchless flow in a quick and...


  • Panamá, Panamá, Panamá Grainger Panama Services A tiempo completo

    The Order Management Specialist is responsible for all assigned duties including but not limited to; maintaining/updating current expected ship dates, receipts corrections/adjustments, manage requirements documents, and large order processing and follow-up for all assigned Vendors. They provide credible useful information to allow multiple cross functional...

  • Order Management Intern

    hace 2 semanas


    Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Management InternJob title:Order Management InternYour role:Support Purchase order creation.Follow-up third parties order deliveryKPIs analysisYou're the right fit if:Currently studying Industrial Engineering, Business administration or related careersAdvanced EnglishCommunication skillsTeamworkAbout PhilipsWe are a health technology...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Management SpecialistJob title:Quotation AdministratorYour role: Order integrity and timely communication with internal and external customers to resolve any order date alignment issues.Below are some of the main job functions: Ensures that a customer order detail changes, per the Project Manager, are updated timely in our Project management...


  • Panamá, Panamá, Panamá Estée Lauder Companies Gmbh A tiempo completo

    Order Management Specialist Description Grow your career with The Estée Lauder Companies The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.Our Company's products are...


  • Panamá, Panamá, Panamá Estée Lauder Companies Gmbh A tiempo completo

    Order Management SpecialistDescriptionGrow your career with The Estée Lauder CompaniesThe Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.Our Company's products are sold...

  • Order Manager

    hace 2 semanas


    Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order ManagerPre-screen and analyze complex orders in SAP, based on the commercial catalog with data from the technical catalog. Analyze discrepancies between order and catalog, determine with which requests can be processed for Philips customers, being responsible for the daily operational excellence of the order process. Therefore, you will have...

  • Order Management Intern

    hace 2 semanas


    Panamá, Panamá, Panamá Philips A tiempo completo

    Job TitleOrder Management InternJob DescriptionIn this role, you have the opportunity toWork in a dynamic environment, contributing to projects with real impact on the lives of people around the world and together with colleagues from different cultures and specialization areas, you will be given the responsibility, space and support to develop and grow in...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job TitleOrder Management InternJob DescriptionIn this role, you have the opportunity toWork in a dynamic environment, contributing to projects with real impact on the lives of people around the world and together with colleagues from different cultures and specialization areas, you will be given the responsibility, space and support to develop and grow in...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Factory Order Management InternLearn how to coordinate the order delivery process placed by Key Markets through pro-active collaboration with other Supply Chain functions such as Catalogue Management, Finance, Planning, Shipping and others.Support daily operation analyzing orders in SAP, based on the commercial catalog with data from the technical...


  • Panamá, Panamá, Panamá Grainger Panama Services A tiempo completo

    Provide leadership and general supervision to 11-15 employees supporting orders and the field to ensure service, revenue, profit, expense and operating earnings targets are achieved. Manage and lead people to ensure high level of performance and a constant focus on customer responsiveness and service. Develop and implement process improvements in the areas...


  • Panamá, Panamá, Panamá Grainger Businesses A tiempo completo

    Work Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...


  • Panamá, Panamá, Panamá Grainger Businesses A tiempo completo

    Work Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...


  • Panamá, Panamá, Panamá Grainger Businesses A tiempo completo

    Work Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...


  • Panamá, Panamá, Panamá default A tiempo completo

    Work Location Type:Hybrid**As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...

  • Analyst, Fp&a Capex It

    hace 2 semanas


    Panamá, Panamá, Panamá The Estée Lauder Companies A tiempo completo

    About Estee Lauder CompaniesELC (Estee Lauder Companies) is a global leader in prestige beauty that delights consumers with transformative products and experiences, inspiring them to express their individual beauty. They are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in...


  • Panamá, Panamá, Panamá Signify Netherlands B.V. A tiempo completo

    We are looking for a Supply Chain Intern who will be responsible for working with our customers to offer them the best possible service Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Fulfillment SpecialistJob title:Order ManagementPre-screens complex orders. Analyzes the order in SAP based on the commercial catalog with data from the technical catalog. Imagines what the customer wants to do with the systemYour role: Ensure daytoday accurate processing of orders, returns, and refunds, according to a set of KPIs. Develop...

  • RTR, Senior Analyst

    hace 2 semanas


    Panamá, Panamá, Panamá Estée Lauder Companies A tiempo completo

    RTR, Senior AnalystAbout the Estée Lauder Companies ELC (Estee Lauder Companies) is a global leader in prestige beauty that delights consumers with transformative products and experiences, inspiring them to express their individual beauty. They are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse...


  • Panamá, Panamá, Panamá Grainger Panama Services A tiempo completo

    As part of Grainger's vision to become a global leader in product information and the most trusted site in B2B distribution, robust product master data governance is critical to ensuring consistently high data quality which creates strong customer and supplier confidence. As stewards of product information quality, Grainger's governance team will protect...