Post Order and Operations Specialist
hace 5 meses
Misión del Puesto Gestionar las operaciones diarias para LAM eCommerce e2e (SLA) y garantizar que el proceso de pago cumpla con los requisitos legales y fiscales de acuerdo con los estándares de los mercados locales y globales. Desarrollar relaciones clave e impulsar KPI en el E2E (SLA) en el recorrido del cliente y el tiempo de entrega.Gestionar los procesos de pagos, reembolsos, flujo de pedidos y cancelaciones de pedidos de la manera óptima del canal de eCommerce. principales responsabilidad Coordinar, informar, monitorear y comunicar KPI (SLA) para la gestión de pagos y riesgos (tasa de aprobación) y el recorrido del cliente E2E, incluidos, entre otros, (todos los puntos de contacto posteriores al pedido) KPI SLA en una operación comercial regular (gestión del flujo de pedidos). y cancelaciones de pedidos) Gestionar la recopilación de datos oportuna para actualizar las métricas de operaciones para lograr objetivos de productividad, eliminar errores y brindar un excelente servicio al cliente.
Responsable de aprobar y comunicar las actividades de UAT + Go Live en nuevos lanzamientos y lanzamientos bajo operaciones de pagos y post-órdenes, asegurando que los requisitos legales y fiscales se cumplan de acuerdo con las necesidades del negocio. Gestionar las operaciones diarias de DFA LAM Backend Operations (OMS + 3PL) Identificar, analizar, solucionar problemas, informar y comunicar problemas urgentes. Garantizar la continuidad del negocio y brindar el seguimiento adecuado hasta que se resuelvan las interrupciones del servicio. Implementar procesos de aprendizaje y proporcionar documentación y mejoras continuas a largo plazo en el panorama digital de operaciones de pagos y pedidos posteriores.
Impulsar KPIs e impulsar resultados en equipos multifuncionales (Chile, Perú, Colombia, etc.) Impulsar reuniones con Operaciones Locales / SCM & Finanzas o TI para asegurar la continuidad del negocio. Actuar como SPOC con proveedores externos como PSP y apoyar a los equipos SCM locales con 3PL. Proponer oportunidades de mejora basadas en análisis de datos o tendencias de la industria. La mejora continua de un enfoque de operaciones basado en datos es un objetivo clave para nuestro equipo.
**Entre otras funciones afines al puesto**Requisitos**: Años de experiência 2-4 años apoyando Proyectos Digitales (Agile + Waterfalls) 2- 4 años gestionando o dando soporte a entornos digitales E2E 2-4 años de experiência en un rol de canal directo al consumidor, preferiblemente en operaciones. Experiência comprobada en el proceso e2e en un panorama de comercio electrónico digital. Experiência en Gestión Digital y de Riesgos en un entorno complejo y multicultural. Gestión de Relaciones Comerciales La experiência trabajando en comercio electrónico en la industria de la moda y el comercio minorista es una gran ventaja.EDUCACIÓNLicenciatura en Informática o Ingeniería IndustrialHABILIDAD REQUERIDAS Experiência en empresas multinacionales Manejo avanzado de MS Office Un alto nível de pensamiento analítico, atención al detalle y capacidad para gestionar expectativas en situaciones difíciles.
Fluidez en español e inglés (escrito y hablado), los idiomas adicionales son beneficiosos. La comunicación es clave en este rol
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Post Order and Operations Specialist
hace 5 meses
Panamá, Panamá Ueta A tiempo completoMisión del Puesto Gestionar las operaciones diarias para LAM eCommerce e2e (SLA) y garantizar que el proceso de pago cumpla con los requisitos legales y fiscales de acuerdo con los estándares de los mercados locales y globales. Desarrollar relaciones clave e impulsar KPI en el E2E (SLA) en el recorrido del cliente y el tiempo de entrega. Gestionar los...
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Laboratory Operations Specialist
hace 3 semanas
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Order Backlog Fulfillment Specialist
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Operations Manager
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Business Operations Specialist
hace 3 semanas
Panamá, Panamá, Panamá Reclutamiento A tiempo completoJob OverviewWe are seeking a highly motivated and organized Business Operations Specialist to join our team. The successful candidate will be responsible for coordinating business operations, providing administrative support, and ensuring the smooth day-to-day functioning of our organization.Key Responsibilities- Coordinate business operations and provide...
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Human Resources Operations Specialist
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Data Integrity and Operations Specialist
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Credit Fraud Order Review Specialist
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Credit Fraud Order Review Specialist
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Panamá, Provincia de Panamá, Panamá Grainger A tiempo completo**Work Location Type**:Hybrid** As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re...
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Strategic Operations Specialist
hace 21 horas
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Maintenance Operations Specialist
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Panamá, Panamá The Estée Lauder Companies A tiempo completo**Grow your career with The Estée Lauder Companies!** The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year. Our Company's products are sold in over 150 countries and...
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Panamá, Panamá, Panamá ATSG Corporation A tiempo completoATSG Corporation is seeking a highly skilled International Narcotics and Law Enforcement Specialist to join our team in Panama City, Panama.Estimated annual salary for this position is $120,000 - $180,000, based on location and experience. This compensation range is estimated and may vary based on individual qualifications and other factors.About the...
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Operations Specialist
hace 7 meses
Panamá, Panamá Px, Inc A tiempo completoWe are seeking a motivated and detail-oriented person to join our team as our new Operations Specialist. This role is perfect for someone who is looking to gain hands-on experience in managing third-party tools and platforms, data management, and process optimization. This is the perfect starting point for those looking to build a strong foundation in...
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Panamá, Panamá, Panamá ATSG Corporation A tiempo completoTransnational Threats and Crime Specialist AdvisorEstimated Annual Salary: $95,000 - $120,000 (dependent on experience)About the Position:We are seeking a seasoned expert to fill the role of Transnational Threats and Crime Specialist Advisor in Panama City, Panama. As part of our team at ATSG Corporation, you will be instrumental in enhancing our partnership...
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HR Operations Specialist
hace 5 días
Panamá, Panamá Grainger Businesses A tiempo completo**Work Location Type**: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...
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Container Terminal Operations Specialist
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Panamá, Panamá, Panamá APM Terminals A tiempo completoJob OverviewThe Container Terminal Operations Specialist will play a vital role in ensuring the efficient planning and execution of vessel operations at our terminals. This position requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities. Key ResponsibilitiesThe successful candidate will be...
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Global Operations Support Specialist
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HR Operations Specialist
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Panamá, Provincia de Panamá, Panamá Grainger A tiempo completo**Work Location Type**:Hybrid** As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re...