OTC Ar Sr Manager

About Estee Lauder Companies

ELC (Estee Lauder Companies) is a global leader in prestige beauty that delights consumers with transformative products and experiences, inspiring them to express their individual beauty. They are the only company focused solely on prestige makeup, skincare, fragrance and hair care with a diverse portfolio of 25+ brands sold in 150 countries. Infused throughout their organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected.

Position Overview

Roles and Responsibilities
- Lead delivery of financial services, partnering with Third Party Provider in the execution of OTC processes for the North America Region, providing guidance and assistance for day-to-day financial activities.
- Partner with various departments across the company, and externally, to develop a deeper understanding of all processes, transactions, and technology that impact the North America Region.
- Lead the end-to-end AR services, including Credit Management, Collections, Deductions, Cash Application, Online AR, and Billing/Invoicing activities.
- Train and lead OTC Managers and Team Leads, setting team strategy and providing guidance and assistance to team members for day-to-day activities.
- Develop and maintain required reporting, with a focus on analytics related to historical trends for Credit Management, Collections, Deductions, Cash Application, Online AR, and Billing/Invoicing
- Define and monitor metrics to evaluate process health and provide for ongoing process control and sustainability, as well as drive defined working capital targets.
- Foster environment of integrity, monitoring adherence to applicable SOX and Operational controls, facilitating risk assessments & audit control testing
- Drive Process Transformation, working with regional leadership to facilitate end to end process review and assessments, identifying opportunities to drive increased harmonization and standardization across brands, departments, and processes.
- Support and train brand finance teams, Third Party Provider, and other key stakeholders on control changes related to process enhancements for the North America Commercial Region
- Ensure creation of and regular updates to appropriate process documentation to improve understanding and drive operational consistency.
- Participate in projects around process redesign, new brand integrations, and system implementations.
- Ensure that all activities are performed in the most efficient and effective manner possible.

**Qualifications**
Competencies:

- Strives for Excellence in Execution: Proactively seeks ways to improve personal and organizational effectiveness to meet current and future business needs. Learns equally from successes and failures.
- Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly mobilize to adapt to changing needs and demands.
- Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results.

Additional Requirements
- Bachelor's Degree in Accounting/Finance/Administration preferred
- Minimum Years of Experience: 10+ years
- Proficient in Excel and financial reporting systems; SAP desired
- Fully bilingual in English and Spanish
- Ability collaborate and drive cross-functional consensus and strong communication and presentation skills necessary
- Ability to work under pressure of tight deadlines and to multitask

Additional Details
- Work shift: Monday to Friday - Business hours.
- Contract-type: Full-Time Permanent.
- Location: Costa del Este, Panamá.

**Job**: Finance & Accounting

**Primary Location**: Latin America-PA
- **Job Type**: Standard

**Schedule**: Full-time

**Shift**: 1st (Day) Shift

**Job Number**: 2311727