Collections Specialist

hace 6 meses

Panama Philips A tiempo completo

**Job Title**: Collections Specialist

**Job title**:
**Collections Specialist***

Take an active role as a Collections Specialists responsible for the collections process with a defined group of customer and key accounts by maintaining excellent relationships with our customers, internal finance leadership, and cross-functional business partners.

**Your role**:

- Serve as the point of contact for inquiries, requests and issues related to accounts receivable for an assigned portfolio of customers.
- Analyze and monitor account balances, including effective overdue control and follow-up program for all customer accounts
- Reduce the past due amount on each aging bucket.
- Perform customer account reconciliation
- Request remittance advise for unapplied cash and ensure it is applied properly.
- Identify/ execute opportunities for process improvements to increase efficiency.
- Process Improvement and Lean Methodology.
- Ensure an effective dispute management process by filling the dispute with high quality and also by performing a timely communication of the resolution to the customer.

**You're the right fit if**: (4 x bullets max)
- ** +2 years experience in Collections, Finance positions**
- ** +1 year of proven experience in collections, preferable in Business to Business Colletions**
- High School Degree. University is desirable, preferable in accounting, finance or administration
- ** Advanced English (conversation and excellent writing skills)**
- Strong communication and negotiation skills
- Advanced Excel knowledge required
- SAP proficiency, required
- Proactive & thinks outside the box

**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.

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