Bellperson
hace 2 semanas
Company Description
Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury experience in the context of a historic locale. Sofitel Legend Casco Viejo offers an intimate ambiance, outstanding facilities along with a wide range of bespoke services.
**Job Description**:
As a Bellperson, you are creating the guest’s initial impression of the hotel at arrival and setting the tone for the remainder of the stay. You will generally act as hosts-at-large, greeting guests at the lobby and assisting them with their luggage, and ensuring the guests feel at ease in their room and on property throughout their stay.
What you will be doing:
- Ensure that the surrounding areas in the lobby level and main entrance are clean
- Assist guests during and throughout their arrival and departure experience including but not limited to delivering and storing luggage
- Conduct room orientations to explain features of the room such as how to operate the television, telephone, in-room movie system, etc.
- Offer information pertaining to available services and facilities of hotel, points of interests, and entertainment attractions
**Qualifications**:
Your experience and skills include:
- Service-focused personality with previous luxury customer service experience
- Strong communication skills to interact with all types of guests
- Ability to work and multi-task well under pressure in a fast-paced environment
- Ability to work in a team-oriented, high volume, guest-centric environment
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world; dare to challenge the status quo #BELIMITLESS
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