Helpdesk Associate

hace 6 días

Panama Ntt Data Services A tiempo completo

Interest in working on Afternoon/Night shifts
- Advanced English
- Looking to work in IT Environment
- 6 months of experience in Customer Service Activities
- General L1 support for hardware and MS Office packages
- Answer technical support calls providing and escalating to other support groups
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

  • Helpdesk Associate

    hace 4 semanas

    Panama NTT DATA A tiempo completo

    **Req ID**: 216954 We are currently seeking a Helpdesk Associate to join our team in Panama, Panamá (PA-8), Panama (PA). - Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals. - Answers the helpdesk line and responds to users requests regarding computer systems - Acknowledges receipt of all...

  • Helpdesk Associate

    hace 2 semanas

    Panama Ntt Data Services A tiempo completo

    NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

  • Helpdesk Associate

    hace 2 semanas

    Panama Ntt Data A tiempo completo

    Interest in working on Afternoon/Night shifts - Advanced English - Looking to work in IT Environment - 6 months of experience in Customer Service Activities - General L1 support for hardware and MS Office packages - Answer technical support calls providing and escalating to other support groups - Document troubleshooting steps and detailed description of the...