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Collections Specialist
hace 7 meses
**Job Title**: Collections Specialist
**Responsibilities**
Collections Specialist
Coordinating and following through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts, including:
**Responsibilities**
- Execution of system established collection plan
- Analyze and monitor delinquent account balances, including effective overdue
- control and follow-up program for all customer accounts that are late, overdue,
- potentially overdue, or potential written-off
- Contacting clients with past due balances in the portfolio to obtain payment,
- payment commitment, and follow up on payment promises; or claim payments
- from intermediary (when collections are executed by 3rd parties (limited to some
- collectors)
- Reporting any disputed/ short paid invoices with reasons for disputes and
- collaborating with the internal department to expedite resolution/payment
- Perform customer account reconciliation including support to Infosys cash
- Preparing proposals ( which team leader or manager approves) for agency placement and write off to bad debt
- Responsible for compliance of ICS checks (CG 50)
- Support and develop accounts receivable lean process improvements, and Master data quality
**Requirements**:
- Bachelor Degree
- 2 years of relevant experience in the sphere, preferably in a shared service environment
customer service/retention mindset.
- Basic knowledge of accounting principles preferred.
- Knowledge or experience working with Excel specifically (Vlook up and pivot tables)
- Understanding of PCI (payment card industry) Sox compliance (internal control standards) in a collections
environment preferred.
- Experience within the healthcare or medical manufacturing industry is beneficial.
- Experience in working with collection software a plus, not required.
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
