General Manager

hace 6 meses

Panama Hyatt Regency Panama City A tiempo completo

Summary

Grounded in our Purpose to “care for People so they can be their Best,” a Hyatt General Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.

With passion, care, and a strong work ethic, Hyatt General Managers actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.

This Position Overview is designed to provide transparency into the role and encourage development and career planning for those pursuing a career as a General Manager.

Hyatt General Managers are the embodiment of the Hyatt brand experience and culture as it relates to customers, guests, colleagues, and owners. Hyatt General Managers are accountable to:

- Oversee the overall strategy, performance and profitability of the property: ensuring that it is operating with excellence.
- Align with Hyatt’s core values to maximize revenue and profit opportunities and ensure the efficient and effective management of the property asset.
- With integrity and in alignment with our Leadership Expectations, lead a diverse team to build the trust of others in all interactions and cultivate a positive guest and colleague experience.
- Continuously find ways to improve all areas of the property and remain flexible in rapidly changing environments.
- Bring Hyatt’s values to life for the benefit of colleagues, guests, customers and owners by demonstrating excellence in all aspects of the guest experience and overall performance of the hotel.

**Operations & Business Acumen**
- Effectively manage owners’ assets with an on-going focus on maximizing returns and identifying the value proposition that Hyatt delivers as a management company.
- Develop, execute, and evolve a multi-year property level business strategy with focus on brand positioning.
- Maintain and build a positive and effective relationship with the property ownership on behalf of Hyatt.
- Understand and utilize data insights to inform strong business cases for decisions.
- Understand property financials, including departmental P&Ls and provide oversight of ongoing financial reporting, forecasting, and planning.
- Challenge and improve current practices and environment to meet the quality expectation of guests and customers.
- Optimize the overall sales and revenue management strategy to capture growth and deliver long term profitability.
- Maintain a pristine and well-maintained facility to preserve ownership’s asset value.
- Lead the capital planning process and utilization of the owner’s capital to fund property improvements over time.
- Embrace technology and digital initiatives to drive property performance and connectivity to guests and colleagues.
- Ensure the safety of colleagues & guests.
- Ensure property operations, guest service, and commercial offerings are aligned to the brand.
- Practice and promote environmental sustainability.

**Experiment to Improve**
- Balance the needs and support of the property’s leaders, colleagues, guests, customers, owners, and community reputation.
- Adapt to a changing world and envision new possibilities for generating profit and revenue growth.
- Exhibit sound judgement and decision making.
- Use data in day-to-day problem solving to address underperformance, test ideas, learn and accurately measure impact.
- Balance the efficiency of existing practices with the need to adapt; focus energy to drive change in places where there will be a meaningful financial, operational, colleague, or customer experience impact
- Approach challenges or new opportunities with a test and learn mindset.

**Drive for Impact**
- Articulate a clear, consistent, and effective message when communicating with diverse audiences.
- Execute a strategic vision through property leaders to drive daily tactics and execution.
- Partner with the property’s leadership team to build accountability and achieve shared success.
- Fix systems and processes that aren’t working well quickly and eliminate barriers to delivering a seamless and caring experience to guests, members, and customers.
- Build a collaborative environment with cross-functional communication and engagement to drive the business forward.
- Plan and lead in a proactive way, even if situations are ambiguous, stressful, or unexpected situations.

**Develop Diverse** **Talent**
- Execute Hyatt’s talent agenda and processes to recruit, hire, develop, retain, and motivate an inclusive and diverse workforce.
- Support colleagues in understanding their role as brand ambassadors so they can deliver authentic and caring service to customers and guests.
- Delegate skillfully and allow others to develop alternative ways of accomplishing work.
- Coach, mentor, and develop future leaders for Hyatt.
- Find targeted development assignments for

  • Multi-property General Manager, Ac

    hace 5 meses

    Panama Marriott International, Inc A tiempo completo

    **Job Number** 23155272 **Job Category** Property Leadership **Location** Marriott Executive Apartments Panama City Finisterre, Calle Colombia & Calle Republica del Paraguay, Panama City,., Panama **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the primary strategic business...

  • Cluster General Manager Hotel

    hace 5 meses

    Panama Selina Chelsea hotel A tiempo completo

    HOTEL SELINA BUSCA TALENTO SOLICITA CLUSTER GENERAL MANAGER **cual es el papel** El gerente general del clúster es el líder principal en la ubicación, brinda liderazgo a todos los gerentes y al personal y se asegura de que la ubicación funcione de manera óptima mientras logra todos los objetivos financieros, de ingresos y de experiência. Esta...

  • Cluster General Manager Playa Venao

    hace 5 meses

    Panama Selina Chelsea hotel A tiempo completo

    HOTEL SELINA BUSCA TALENTO PLAYA VENAO SOLICITA CLUSTER GENERAL MANAGER **cual es el papel** El gerente general del clúster es el líder principal en la ubicación, brinda liderazgo a todos los gerentes y al personal y se asegura de que la ubicación funcione de manera óptima mientras logra todos los objetivos financieros, de ingresos y de...

  • Mercadeo - Paid Media

    hace 5 meses

    Panama Banco General, S.A. A tiempo completo

    Realizar y dar seguimiento a las tareas relacionadas con las actividades de promoción y publicidad de los productos y servicios del Banco, a través de todos los medios y canales a la disposición; teniendo en cuenta los procesos y procedimientos establecidos garantizando la calidad de la información y a la vez que se preserve la imagen de la marca en...

  • Área Manager de Servicios

    hace 5 meses

    Panama SONDA IT A tiempo completo

    **Área Manager **Servicios Smart **Cities** **Vive **la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de...

  • General Manager, W Panama

    hace 5 meses

    Panama Marriott International, Inc A tiempo completo

    **Job Number** 23129450 **Job Category** Property Leadership **Location** W Panama, Calle 50 and Aquilino de la Guardia, Panama City,., Panama **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Management **JOB SUMMARY** Functions as the primary strategic business leader of the property with responsibility for all...

  • General Manager, W Panama

    hace 5 meses

    Panama Marriott International A tiempo completo

    JOB SUMMARY Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies...

  • Social Media Manager

    hace 5 meses

    Panama Array A tiempo completo

    Hacerse cargo de todos los canales sociales de la marca adems de crear nuevos canales cuando sea relevante para la empresaDisear e implementar estrategias de marketing especficas para cada plataforma que se alineen con los objetivos comerciales generales por ejemplo, conversiones, generacin de clientes potenciales, percepcin de la marca, etc.Disear e...

  • Wh - Deputy Program Manager

    hace 5 meses

    Panama Blueforce Inc A tiempo completo

    **BlueForce, Inc. **is seeking for **Deputy Program Managers (DPM)** to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as** Panama City, Panama**. **General Duties and Responsibilities**: The Deputy Program Manager’s duties include, but are not limited to: - DPM will have overall...

  • Project Manager

    hace 5 meses

    Panama World Business Lenders, LLC A tiempo completo

    World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL services its loan portfolio and loan portfolios for third parties, specializing in the management of...

  • Projects and Portfolio Manager

    hace 5 meses

    Panama SingularityNET A tiempo completo

    **Projects and Portfolio Manager** **Location**: 100% Remote (Full time) As Projects and portfolio manager, you will manage, support and coordinate the broad and diverse project portfolio within SingularityNET. **What you should know about the SingularityNET organization** SingularityNET is the world’s leading decentralised AI platform and...

  • Multiproperty Systems Manager

    hace 6 meses

    Panama Marriott International, Inc A tiempo completo

    **Additional Information** W Panama | JW Marriott Panama | Renaissance Panama **Job Number** 24080878 **Job Category** Information Technology **Location** W Panama, Calle 50 and Aquilino de la Guardia, Panama City,., Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** As a...

  • Equipment Manager

    hace 5 meses

    Panama Alcon A tiempo completo

    At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...

  • Project Manager Officer Bilinge

    hace 5 meses

    Panama Axxis Systems A tiempo completo

    Requisitos Profesional graduado de Ingeniera Sistemas, Computacin o carreras afines con estudios de Maestra en Direccin de Proyectos Certificacin del PMI PMP Indispensable Ingls avanzado comprensin, lectura y escritura Dominio avanzado de paquetes de Office, MS Project Ms de 5 aos de experiência manejando proyectos relacionados a implementacin de software...

  • General Coordinator of Underground Works and Civil

    hace 6 meses

    Panama Aecom A tiempo completo

    Company DescriptionWork with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • General Coordinator of Underground Works and Civil

    hace 6 meses

    Panama AECOM A tiempo completo

    Company Description **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • National Sales Manager

    hace 5 meses

    Panama Kimberly-Clark Corporation A tiempo completo

    National Sales Manager Job Description En Kimberly Clark nos enfocamos en atraer y retener, a las personas más talentosas y profesionales que deseen unirse al mejor equipo global, brindando oportunidades de crecimiento interno así como el mejor ambiente laboral para trabajar. Nos encontramos en la búsqueda de un(a) National Sales Manager para Panama....

  • General Coordinator Rolling Stock, Railway

    hace 6 meses

    Panama AECOM A tiempo completo

    Company Description **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • General Manager, Residence Inn Panama City

    hace 5 meses

    Panama Marriott International, Inc A tiempo completo

    **Job Number** 23155261 **Job Category** Property Leadership **Location** Residence Inn Panama City, Calle Ramon H Jurado, Panama City,., Panama **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Must be fluent in English and Spanish. **JOB SUMMARY** Functions as the primary strategic business leader of the...

  • Specialized Sales Manager

    hace 5 meses

    Panama Visa A tiempo completo

    Job Description The Sales Manager (SM) is a field sales position within our growing Caribbean and Central America team. The SM will help drive the expansion of Visa Acceptance Solutions business into specific merchants and Acquirers the Caribbean and Central America market. This role is responsible for develop a strong relationship with the managed accounts,...