Panama IT Uv Voice Engineer Ii
hace 2 semanas
Overview:
Responsible for providing enhanced support to ensure the overall stability, integrity, and efficiency of assigned system(s) - Asterisk, Genesys and Avaya infrastructure including engineering, implementation and integration, and technical service and support.
your Day-To-Day
- Performs UC Voice engineering level functions in support of a global enterprise environment.
- Designs, implements and audits mid complexity configuration changes across a multi-vendor environment.
- Designs internal/client-facing infrastructure solutions, including company architecture and provides detailed technical documentation.
- Provides oversight and support in design, configuration, management and implementation of UC environments, including AVAYA, CISCO, Asterisk, Genesys, Ribbon (Sonus), Oracle (AcmePacket) and various supporting services.
- Interfaces with Alorica clients to assist with the collection/documentation of requirements related to infrastructure initiatives.
- 3 - 5 years of experience Administration of UC systems, including experience with AVAYA, CISCO, Asterisk, Genesys, Ribbon (Sonus), Oracle (AcmePacket)support and administration/architecture within a secure IT environment.
- 5- 7 years of experience of Design of AVAYA, CISCO is required.
- Knowledge of Asterisk, Genesys, Ribbon (Sonus), Oracle (AcmePacket) is preferred.
- Capable to work at home. Schedule flexibility
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