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Operational Excellence and Global Risk Coordinator

hace 4 semanas

Panamá, Panamá The Estée Lauder Companies A tiempo completo

**Grow your career with The Estée Lauder Companies**

The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.

Our Company's products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD

Infused throughout our organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected.

**Position Overview**
- This role serves as a liaison among Internal Audit Team, internal and external business partners to effectively collect, review information and execute processes related to Internal Audit Operational Excellence and Culture Risk.

**Roles and Responsibilitie**s**
- Collaborate defining the personas and understand their business needs for analytics.
- Analyze the available data and join sources to get the correct insights.
- Determine the best visualization of the analysis story line
- Collaborate with workstreams to generate insights that enable business decisions

Day-to-Day Service Delivery
- AuditBoard Administrator:

- Launch of follow-up items in AuditBoard after every Audit Report (2-3 times a month)
- Close out follow-up items in AuditBoard (few times a week, can be done bi-weekly)
- Send Engagement Satisfaction Survey to 3-4 people at the end of every audit
- Review the tasks (remediations) from the Audit action plan
- Department KPIs compilation:

- Compile Quarterly and Annual Internal Audit KPI.
- Quality Assurance:

- Review the Audit Report for formatting prior to release
- Quality Assurance Improvement Program (QAIP) - perform tasks from the QAIP work program to review one audit project / quarter for quality assurance
- CBCR (Conduct and Behavior Culture Risk) Coordinator:

- Preparation of the project:

- Request & refine employee list
- Prep Survey Questions & Intro Letters
- Coordinate review of translated items
- Coordinate test of survey
- During Project:

- Schedule meetings with Internal Audit Regional lead & PWC
- Schedule Interviews (20 per project)
- Schedule Focus Groups (3 per project)
- Transcribe notes during Interviews & Focus Groups
- Follow up on open items and proactively close any potential issues
- Provide status update and implement continuous improvement to the existing and new processes
- Stakeholder Management and relationship enhancement between global Internal Audit function and OneSource finance.
- Strive for excellence in execution of the above-mentioned activities and proper follow through.

Results oriented professional to lead and solve issues with a proactive and can-do attitude.

**Qualifications** Additional Requirements**
- Minimum 1-2 years’ experience
- Experience with compiling data, executing & documenting specific review procedures and coordinating meetings organization.
- Handle data and information responsibly and preserve confidentiality.
- Must have excellent organization skills - ability to multi-task and work independently, efficiently, and effectively to ensure deadlines are met.
- Commitment to delivering high quality work with keen attention to detail.
- Communicate confidently in a clear, concise, and articulate manner - verbally and in the written materials.
- Identify and make suggestions for improvements when problems and/or opportunities arise.
- Familiarity with or strong appetite to learn Internal Audit technology such as Audit Board.
- Experience in meetings transcription (Focus groups/Interview meetings) a plus.
- Experience working in a Shared Services environment a plus.
- Capability to work on their own and propose viable solutions to existing and potential roadblocks.
- Ability to demonstrate and operate with a service mindset, where the customer is at the center of everything we do.


**Job**: Information Technology

**Primary Location**: Latin America-PA
- **Job Type**: Standard

**Schedule**: Full-time

**Shift**: 1st (Day) Shift

**Job Number**: 2224704