Part-time Front Desk Agent Astoria, Oregon

hace 2 semanas


Boquete, Panamá Selina A tiempo completo

Description Who we areOur Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.Responsibilities
- Responsible for communicating the different Tours & Travel products and services during the check in process - Ensure all guests are aware of the different spaces in Selina (common kitchen, F&B, cinema room, library, cafe/club, Retail Shop, Tours & Travel desk, Wellness Deck, Surf Ranch - when relevant-) - Responsible for selling all Tours & Travel products (Retail, Tours and Transportation, Rentals, Wellness, Surf and Education) Responsible for recording Tours & travel sales in systems, Rezdy and Winks. — Responsible with supporting guests in case of any question/concern needed regarding an T&T product — Manage receptionists tasks on the night shift — Process all guest check-ins and early check outs— Review receptionists' reports — Obtain clean and organized reception — Accounting reports as required — Ensure to complete the logbook — Check all the Complete Registration Cards to make sure to have all the Id´s and personal information of our arrival guests ? Perform adjustments and corrections and rectify all PMS problems that occur during night shift— Verify that all registered guests have the payment applied correctly in the PMS — Prepare of End of day procedureRequirements (language, years of experience, area of experience, specific knowledge)?

1-2 years of experience in reception? Team management? Bilingual? Knowledge of PMS system?

Tourism /Hotel management background