Production Scheduler

**Job Title**: Production Scheduler Location: Remote (CST Time zone) Salary Range: up to 1800 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.
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**Position Overview**: We are seeking a highly organized Production Scheduler to manage customer repair schedules.
This role requires strong attention to detail, effective communication skills, and an understanding of customer service best practices.
**Key Responsibilities**: Scheduling and Coordination: Manage and optimize repair schedules based on contract and repair plan requirements.
**Contract Review**: Verify that all required signatures are obtained, and that contracts align with the repair scope and specifications.
**Customer Communication**: Contact customers to confirm repair dates, set expectations, and answer any scheduling inquiries.
**Documentation**: Utilize Google Sheets and related software to maintain scheduling records and track project progress.

**Qualifications**: Language Skills: Fluent in English with excellent phone and written communication skills.
**Experience**: Background in customer service, scheduling, or a related role is preferred.
**Technical Skills**: Proficiency in Google Sheets; experience with Adobe and Service Titan CRM is a plus but not mandatory.
**Attributes**: Strong organizational skills, attention to detail, and a client-focused approach.
**Nice-to-Haves**: Customer Service Experience: Proven experience in a customer-facing role with a focus on scheduling or similar tasks.
**Detail-Oriented**: Ability to meticulously check contracts and project details to ensure alignment with service plans.