Helpdesk Associate

hace 4 semanas

Panama Ntt Data Services A tiempo completo

Interest in working on Afternoon/Night shifts
- Advanced English
- Looking to work in IT Environment
- 6 months of experience in Customer ServiceActivities
- General L1 support for hardware and MS Office packages
- Answer technical support calls providing and escalating to other support groups
- Document troubleshooting steps and detailed description of the customer incidents and requests

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

  • Helpdesk Associate

    hace 1 mes

    Panama Hashmap A tiempo completo

    Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals. - Answers the helpdesk line and responds to users requests regarding computer systems - Acknowledges receipt of all users request within defined service levels. - Initiates service orders (tickets) for all users requests, assisting user as...

  • Helpdesk Associate

    hace 1 mes

    Panama Ntt Data Services A tiempo completo

    NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

  • Helpdesk Associate

    hace 4 semanas

    Panama Ntt Data A tiempo completo

    Interest in working on Afternoon/Night shifts - Advanced English - Looking to work in IT Environment - 6 months of experience in Customer Service Activities - General L1 support for hardware and MS Office packages - Answer technical support calls providing and escalating to other support groups - Document troubleshooting steps and detailed description of the...