Re-advertisement: Ict Specialist
hace 1 semana
**Job no**: 577710
**Contract type**: Fixed Term Appointment
**Duty Station**: Panama City
**Level**: P-3
**Location**: Panama
**Categories**: Information Communication Technology
UNICEF works in over 190 countries and territories to save children’s lives, to defend their rights, and to help them fulfil their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate and proud of what we do. Promoting the rights of every child is not just a job - it is a calling.
UNICEF is a place where careers are built - we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career, while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
**For every child, a digital future**
How can you make a difference?
UNICEF’s Information and Communication Technology Division (ICTD)’s strategic goal is to transform and build partnerships with stakeholders to successfully implement UNICEF programmes globally through the use of innovative technology-enabled solutions. The ICT Specialist (Salesforce Developer) is part of the Digital Tools and Platforms Customer Relationship Management team, in the Solutions Center and Support (SCS) Section in UNICEF’s ICTD Digital Core in Valencia, Spain.
Under the direct supervision of the ICT Manager (CRM Solutions), the ICT Specialist (Salesforce Lead Developer) will be responsible for the delivery of CRM projects as well as the support and enhancement of CRM capabilities in the region.
The incumbent will perform hands-on design, development and implementation of products and features. In addition, the incumbent will be required to lead a team of consultants.
Spanish fluency is essential as the incumbent will mainly work with offices in Latin America and the Caribbean.
If you would like to know more about this position, please review the complete Job Description here: JD ICT Specialist (Salesforce Lead Developer) 120472 Panama (1).pdf
***To qualify as a champion for every child you will have ***
- **Minimum requirements**-
- **Education**: Master or equivalent (Advanced University Degree) in Information Systems Management, Software Engineering, Computer Science, or related field.
- _A first University Degree (Bachelor’s Degree or equivalent) in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an advanced university degree._
- Good understanding of the Salesforce platform (Sales Cloud, Service Cloud, Marketing and Community cloud).
- A minimum of 2 years development experience, including solid experience in one or more of the following: HTML5, JavaScript, jQuery, ExtJS and CSS, SQL, JSON, AmpScript.
- Experience of business process analysis and translating business needs into technical requirements and solutions.
- Experience of architecting and developing complex and integrated technology solutions in Salesforce platform.
- **Language Requirements**: fluency in English and Spanish.
- **Desirables**
- Language: Knowledge of other official UN language (Arabic, Chinese, French, Russian)
- Experience of marketing cloud development (Cloud pages, AmpScript, Salesforce integration, etc ).
- Hands-on experience of Salesforce Non-Profit Success Pack (NPSP) is desirable.
- Experience with digital marketing including AdTech and MarTech.
- Experience of working in large data volume environment and managing platform performance.
- Experience with Salesforce integration API’s and bulk
- Experience with Payment Service Provider integration
- Experience of working with payment service provider (PSP) and tokenization service provider (TSP)
- Ability to foster excellent work relationships and build alliance with key stakeholders
- Knowledge of integration with Payment Service providers, PCI compliance and other payment security protocols.
For every child, you demonstrate ․․․
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are ․․․
(1) Builds and maintains partnerships
(2) Demonstrates self awareness and ethical awareness
(3) Drives to achieve impactful results
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nati
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