Business Assistant

hace 2 semanas

Panamá, Panamá Citi A tiempo completo

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**: - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
- Conduct necessary analyses to address client needs
- Communicate resolutions to clients
- Develop and maintain client portfolio through regular calls and face to face interaction, as needed
- Inform clients about problems (system failures, market issues) and provide regular resolution updates**Qualifications**: - 0-2 years of relevant experience
- Experience in customer service preferred
- Computer proficiency
- Consistently demonstrate clear and concise written and verbal communication
- Proven investigative and analytical skills
- Demonstrated ability to present concepts and influence change
- Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
- Proven ability to work under limited supervision within a team environment**Education**: - Bachelor's degree/University degree or equivalent experience**Principales Responsabilidades**: - Coordinar y monitorear el proceso de apertura y mantenimiento productos periódico de los clientes dentro del portafolio asignado y bajo el scope de Relationship Support Unit. Prestar la asesoría al cliente en los procesos de apertura y mantenimiento así como en la ejecución de transacciones. Asegurar que las operaciones pactadas sean correctamente procesas en tiempo y sin riesgos documentarios para el banco.Coordinar con el equipo de riesgo de crédito los cambios en las líneas de acuerdo con los lineamientos del Oficial de Relación.Coordinar las excepciones en los procesos de apertura y procesamiento de transacciones manuales y semi-manuales hasta su resolución.

Coordinar la investigación de eventos de excepción e interactuar con equipos claves para identificar y resolver problemas para determinar la causa raíz y proponer soluciones. Comunicación con los Centros de Excelencia (CSCs) para el cumplimiento de los estándares de servicio por cliente y producto
- Asesorar al cliente personal y telefónicamente en las consultas de sus operaciones en proceso, documentarias, etc.y derivarlo correctamente a los equipo de servicio cuando sea pertinente.**Cualificaciones**: - Universitarios: Finanzas, Contabilidad, Ingeniero Industrial, Administrador, Abogado o carreras afines. 2 años de experiência en posiciones relacionadas a atención al cliente, procesos de manejo de documentación, análisis de información, extracción de reportes y cruce de datos, buen criterio y análisis de errores y causa raíz.Demostrar de manera constante una comunicación escrita y verbal clara y concisa. Capacidad demostrada para presentar conceptos e influir en el cambio.Servicio al cliente de alta calidad constante con foco en desarrollar la relación con el cliente y lograr resultados de calidad.

Habilidad comprobada para trabajar bajo supervisión limitada dentro de un entorno de equipo. Ingles fluido escrito y hablado
- Habilidades Específicas: Trabajo en Equipo y organizado.Capacidad de trabajo bajo presión.Fuertes habilidades de ejecución
- Manejo apropiado de tiempos de entrega y cumplimientos de compromisos
- Conocimiento avanzado de Paquetes Office, capacidad de análisis y síntesis;
- Conocimiento de normativas dictadas por la AML sobre políticas de Conoce al Cliente**Educación**: - Licenciatura/título universitario o experiência equivalente
- ** Inglés intermedio-avanzado Indispensable**: - **Job Family Group**: Customer Service
- **Job Family**: Institutional Customer Service
- **Time Type**: Full time
- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster.View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting

  • Administrative Assistant

    hace 2 semanas

    Panamá, Panamá Remote Leverage A tiempo completo

    **Administrative Assistant** **Hiring REMOTE Administrative Assistant - Multiple positions immediately available.** **$1000-$2500 USD per Month** We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Administrative Assistant positions we need to immediately hire. You would be working with the business...

  • Assistant Vice President

    hace 4 semanas

    Panamá, Panamá Ezra Penland Actuarial Recruitment A tiempo completo

    Assistant Vice President - P&C - Reinsurance **PA** *** Industry: P&C Job Number: 100707 Region: Northeast Is job remote?: No - Job DescriptionDetail-oriented and technically proficient Actuary needed for high-profile AVP role with large commercial Reinsurer. Assistant VP will collaborate both internally and externally to structure and market...

  • Administrative Assistant

    hace 4 semanas

    Panamá, Panamá Sagan Recruitment A tiempo completo

    **Job Title**: Administrative Assistant Location: Remote (EST Time Zone) Salary Range: up to 3500 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Spectrum Designs

    hace 2 semanas

    Panamá, Panamá Rad Hires A tiempo completo

    **Executive Assistant (Remote - LATAM)**: **Location**:LATAM **Type**:Contract (40 hrs per week) ***About the Role**: Our client is seeking a highly organized and proactive **Executive Assistant**to support a lean team of three executives, including the **Chief of Staff and COO**. This role involves attending daily huddles, managing administrative tasks,...

  • Administrative Assistant

    hace 4 semanas

    Ciudad de Panamá, Panamá Sagan Recruitment A tiempo completo

    Job Title: Administrative Assistant Location: Remote (EST Time Zone) Salary Range: up to 3500 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.We...

  • Order Fulfillment Assistant

    hace 5 días

    Panamá, Panamá, Panamá Philips A tiempo completo

    Role Summary: The Order Fulfillment Assistant will be responsible for managing Microsoft Outlook Functional Inbox and logging onto Salesforce Customer Purchase Orders. This individual must possess excellent organizational skills and be able to work effectively in a team environment.Main Responsibilities:Manage Microsoft Outlook Functional Inbox to ensure...

  • Product Manager Assistant

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá Hisense Central America A tiempo completo

    Are you a detail-oriented and organized individual with a passion for product management? We're seeking a talented Product Line Manager Assistant to support our team in driving product success. **Responsibilities**: - Product Line Management Support: Provide administrative support to the Product Line Manager, including scheduling meetings, managing...

  • IT Help Desk Assistant

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá World Business Lenders, LLC A tiempo completo

    World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. This is a Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday...

  • Executive Assistant

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá Tetra Pak A tiempo completo

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be...

  • Valuation Specialist/appraiser

    hace 5 días

    Panamá, Provincia de Panamá, Panamá World Business Lenders, LLC A tiempo completo

    World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL services its loan portfolio and loan portfolios for third parties, specializing in the management of...

  • Accounting Assistant

    hace 4 semanas

    Panamá, Panamá Doka A tiempo completo

    **Company Description**: - Regionally rooted. Internationally successful. - That is what Doka, as part of the Umdasch Group, stands for. As an Austrian family company established more than 150 years ago, the group started as a leading regional business in the Amstetten area. Now with more than 7,000 employees at over 160 sites on 5 continents it has...

  • Administrative Assistant for International Security Operations

    hace 1 día

    Panamá, Panamá, Panamá Atsg Corporation A tiempo completo

    Job DescriptionThe Administrative Assistant for International Security Operations will provide critical support to the Homeland Security Investigations (HSI) team in Panama City, Panama. This role requires a highly organized and detail-oriented individual with excellent communication skills.Duties and Responsibilities:Coordinate logistics for international...

  • Senior Supply Assistant

    hace 3 semanas

    Panamá, Panamá United Nations High Commissioner for Refugees (UNHCR) A tiempo completo

    Grade GS5 - Staff Member / Affiliate TypeGeneral Service Reason Temporary > Temporary Assignment/ Appointment - Hardship LevelA (least hardship) - Family TypeFamily - Residential location (if applicable)- Target Start Date2025-02-01 - Target End Date2025-08-31 - Deadline for ApplicationsFebruary 5, 2052 Standard Job Description Senior Supply...

  • Senior Administrative Assistant

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá United Nations High Commissioner for Refugees (UNHCR) A tiempo completo

    Hardship Level (not applicable for home-based) A (least hardship) - Family Type (not applicable for home-based) Family - Staff Member / Affiliate Type - UNOPS LICA5 - Target Start Date - 2024-10-01 - Deadline for Applications - October 7, 2024 - Terms of Reference - The United Nations is committed to creating a diverse and inclusive environment of mutual...

  • Executive Assistant

    hace 4 semanas

    Panamá, Panamá Henley & Partners - The Firm of Global Citizens® A tiempo completo

    **Joining Henley & Partners** As the leading global citizenship and residency advisory firm for over two decades, Henley & Partners helps clients navigate the complex landscape of investment migration and citizenship planning. **Why Choose Henley & Partners?** - ** Global Impact**: Make a difference by helping individuals and families access new...

  • Asistente de Contabilidad

    hace 2 semanas

    Panamá, Panamá Top Brands Internacional A tiempo completo

    . Experiência en Conciliaciones Bancarias. Verificación y registro de Ingresos diarios. Verificación y registro de Compras.Verificación y registro de reembolso de caja menuda.Análisis de cuentas Contable.Hacer el registro de todas las facturas de gastos y/o mercancía para sus debidos controles de pagos en tiempo.Verificar y preparar pago de impuestos y...

  • Bookkeeper/accountant

    hace 2 semanas

    Panamá, Panamá Remote Leverage A tiempo completo

    **Bookkeeper / Accountant** **HIRING REMOTE Bookkeeper/Accountant - Multiple positions immediately available.** **$1000-$2500 USD per Month** We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open ADMINISTRATIVE ASSISTANT positions we need to immediately hire. You would be working with the business...

  • Customer Support Assistant

    hace 2 semanas

    Panamá, Provincia de Panamá, Panamá Pole Star Global A tiempo completo

    **IMPORTANT INFORMATION - PLEASE READ**: **For this role, you will need to work on site at the company's office.** **We are based in the City of Knowledge here in Panama - As you will be required to be on-site, you must be at a commutable distance.** **-** **About Pole Star**: As the leader in maritime intelligence, Pole Star Global empowers better...

  • Virtual Digital Assistant

    hace 7 días

    Panamá, Panamá Adventure Awaits A tiempo completo

    They will also promote travel packages on behalf of cruise lines, resorts, and specialty travel groups. **Responsibilities**: Obtain supplier certifications to stay up to date with the most recent changes in the industry This is a remote position, providing you the flexibility to work from home or any location with an internet connection. You can balance...

  • Administrative Professional for International Law Enforcement Support

    hace 1 día

    Panamá, Panamá, Panamá Atsg Corporation A tiempo completo

    Job SummaryWe are seeking an experienced Administrative Professional to support the Transnational Criminal Investigative Unit (TCIU) Program Assistant role at our Panama City office.About ATSG CorporationATSG Corporation is a Veterans Affairs (VA) CVE-Certified Service-Disabled Veteran-Owned Small Business based in Fairfax, VA with branch offices throughout...