IT Help Desk Technician

hace 3 meses


Panamá Provincia de Panamá, Panamá Otte Polo Group A tiempo completo

The **Otte Polo Group** is a business group in the tech support, call center, and fulfillment

industries. We operate in the U.S., Ukraine, Nicaragua, and Peru.

Our brands include: Geeks on Site, Responsive Answering Service, and Phase V Fulfillment.

Are you looking to grow professionally? Are you passionate about innovative business models and quality standards? Join our team We offer unlimited professional opportunities.

We are hiring an **IT Professional Tech** with help desk experience.

This is a **remote work**.

**Qualifications**:

- Experience working system information tools like CRMs and help desk
- Voice over IP knowledge e.g. Asterisk, Ringcentral, Five9, etc
- Knowledge of cloud service management tools like AWS, Azure or similar
- Native - Bilingual level of English
- writing, reading, and speaking
- Degree or certification in IT, Computer Engineering, web development or related job experience

**Duties**:

- Managing and troubleshooting computer systems on Windows platforms
- Help Desk and Network Administration support for multiple office users and work from home users
- Support of our logistic systems and e-commerce API integrations like Shopify, WooCommerce, Amazon, etc.
- Maintain and update documentation such as IT inventories
- Support various IT 3rd party systems and software
- Communicate and work well within a team environment
- Report of daily and monthly tasks to IT Manager and Supervisor

**Pay rate: USD **$800 - $1000

Pay: B/.800.00 - B/.1,000.00 per month

Application Question(s):

- How many years of experience do you have in the technical support field?
- Which ticketing systems are you familiar with?
- What CRM tools have you worked with?
- What cloud service management tools have you worked with?
- What is your level of English proficiency?



  • Panamá, Provincia de Panamá, Panamá Otte Polo Group A tiempo completo

    **IT Help Desk Technician - Native - Bilingual** **The Otte Polo Group is a business group in the tech support, call center, and fulfillment industries. We operate in the U.S., Ukraine, Nicaragua, and Peru. Our brands include Geeks on Site, Responsive Answering Service, and Phase V Fulfillment.** **Are you looking to grow professionally? Are you passionate...


  • Panamá, Panamá Survitec A tiempo completo

    **Vacancy Title**: Service Technician (Fire) Vacancy Location: Panama City, PanamaEngagement Type: Full-Time, PermanentYour CompanySurvitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.Today, we are...

  • IT Help Desk Assistant

    hace 3 meses


    Panamá, Provincia de Panamá, Panamá World Business Lenders, LLC A tiempo completo

    World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. This is a Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday...


  • Panamá, Panamá Sonda It A tiempo completo

    **Agente de Service Desk**¡**Únete al equipo SONDA!**En la Unidad de Workplace Services estamos buscando Agente de Service Desk, que tendrá como principal objetivo: Procesar las ordenes de servicio (OS) por incidentes y requerimientos, generados por clientes internos y externos.**Los **principales desafíos que tendrás **serán**: - Brindar soporte a...


  • Panamá, Panamá Sonda It A tiempo completo

    **Agente de **Service** **Desk** **Vive **la experiência SONDA** **¡Aquí transformas tu carrera!**¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino...

  • Agente de Service Desk

    hace 6 meses


    Panamá, Panamá Sonda It A tiempo completo

    **Vive la experiência SONDA**¡Aquí transformas tu carrera!**¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro.En SONDA vivirás...

  • IT Onsite Technician

    hace 4 meses


    Panamá, Provincia de Panamá, Panamá D-Ploy A tiempo completo

    D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT...


  • Panamá, Provincia de Panamá, Panamá ABB A tiempo completo

    **Quality Control Technician**: **We are a vibrant Panamanian organization that started our incredible growth journey in 2020. Currently, our team consists of 120 talented professionals, with an average age of 34, creating the perfect blend of youthful energy and seasoned expertise. Our diverse workforce primarily hails from Panama, but we also proudly...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    About the RoleWe are seeking an experienced IT Infrastructure Support Technician to join our team as an Intern - Infrastructure Services. This role is ideal for individuals with a passion for technology and a desire to contribute to the stability and efficiency of our IT infrastructure.ResponsibilitiesAs an IT Infrastructure Support Technician, you will play...

  • Strategic Buyer

    hace 2 meses


    Panamá, Provincia de Panamá, Panamá Nestle Operational Services Worldwide SA A tiempo completo

    **Position Snapshot**: - Location: Panama City, Panama - Company: Nestrade Procurement Division - Act. Rate: Full-Time 100 % - Type of contract: Full time, permanent. - Genuine opportunities for career development, training and personal development. - Passionate and dynamic international working environment in the world’s largest FMCG. - Flexible work...


  • Panamá, Panamá Latam Service A tiempo completo

    LATAM SERVICE, Importante Compañía de Tecnología con presencia en más de 11 países prestando servicios de soporte IT, Help Desk, mantenimiento preventivos, Instalaciones, Network.Requiere perfil de Infraestructura TI Senior con más de 2 años de experiência en el área de soporte a Infraestructura de TI (Servidores Físicos, Ambientes Virtualizados...

  • Data Center Technician

    hace 2 meses


    Panamá, Provincia de Panamá, Panamá RM Staffing B.V. A tiempo completo

    Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision...


  • Panamá, Panamá Doka A tiempo completo

    **Company Description**: - Regionally rooted. Internationally successful. - That is what Doka, as part of the Umdasch Group, stands for. As an Austrian family company established more than 150 years ago, the group started as a leading regional business in the Amstetten area. Now with more than 7,000 employees at over 160 sites on 5 continents it has...

  • Analista de Soporte

    hace 6 meses


    Panamá, Panamá Softwareone A tiempo completo

    **What we need to see from you Profile**: Technician/Technologist/Professional in Systems Engineering or related careers. With approximately one (1) year of experience and knowledge performing as an on-site support analyst and help desk: Required skills: Equipment maintenance at hardware and software level (printers, VPN and technical diagnostics) Management...


  • Panamá, Panamá Bac Credomatic (Panama) A tiempo completo

    Mantener el buen funcionamiento de las computadoras y programas de la empresa, tener procesos eficientes de atención. Brindar asistencia en la correcta instalación, mantenimiento y funcionamiento de todos los recursos tecnológicos, y por la entrega efectiva, oportuna y continua de servicios de soporte técnico y de usuario a las diferentes áreas de la...


  • Panamá, Panamá Servicio Latam Comx A tiempo completo

    **Descripción del empleo** Servicio LATAM, Importante Compañía de Tecnología con presencia en mas de 11 paises prestando servicios de soporte IT, Help Desk, mantenimiento preventivos Instalaciones, Network.Requiere ingeniero de Sistemas con mas de 1 año de experiência en ITIL, Mesa de Ayuda, soporte en sitio, redes, soporte remoto y sistemas de...


  • Panamá, Panamá Componentes El Orbe A tiempo completo

    Buscamos un técnico 2 a nível de Soporte para la vacante de Back Up en Inglés, para brindar soporte a los diferentes clientes con los que contamos en PanamáSomos el socio estratégico para la innovación de las empresas. Nuestra experiência en el mercado de TI por más de 35 años y nuestra presencia en la Región Centroamericana y Panamá, nos...


  • Provincia de Coclé, Panamá WALGREENS A tiempo completo

    In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. - Responsible for using pharmacy systems to obtain patient and drug information and process...

  • Alse Technician Wass

    hace 6 meses


    Panamá, Panamá AAR Corp. A tiempo completo

    **AAR is a leading provider of aviation services to the worldwide commercial aerospace and government/defense industries. AAR combines a close-to-the-customer business model with a broad menu of capabilities to help customers operate more efficiently, lower costs and maintain high levels of quality, safety and service. We are a financially stable, dedicated...

  • Helpdesk Associate

    hace 8 meses


    Panamá, Panamá Ntt Data Services A tiempo completo

    Answers the help desk line and responds to users' requests regarding computer systems. - Acknowledges receipt of all user requests within defined service levels. - Initiates service orders (tickets) for all user requests, assisting users as necessary to provide appropriate information. - Maintains user information and documentation.