Desktop Troubleshooter

hace 7 días


Panamá, Panamá, Panamá Ntt Data A tiempo completo

Job Overview: NTT DATA Services is seeking a Desktop Troubleshooter to join our team in Panama. The successful candidate will be responsible for resolving technical issues with desktops, portables, peripherals, and software.

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Responsibilities: Diagnose and troubleshoot Level 1 problems encountered with personal computers hardware, software, and peripherals. Answer the helpdesk line and respond to users' requests regarding computer systems. Maintain user information and documentation.

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Requirements: Basic troubleshooting skills and a basic understanding of network, server, and desktop administration. Excellent communication skills and ability to develop business relationships with users.