Customer Service Representative
hace 7 días
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is via ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in English, applicants need to speak both languages.
**Responsibilities**:
Handle inbound calls, live chat and other service methods
Provide accurate, valid and comprehensive information
Follow communication procedures, guidelines, and policies
Support other business units with customer liaison, accurately documenting customer requests
Manage complaints by providing solutions and options within the time limits and following up to ensure resolution
Go the extra mile to engage customers
**Requirements**:
College degree or above
Fluent English language
Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding new graduates are also welcomed to apply
High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
Ability to work under pressure, strong communication skills and exceed beyond expectation
Passionate for customer service industry and can accept to work under different work shifts
Positive about the crypto industry
Working at Binance
- Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
- Fast moving, challenging and unique business problems
- International work environment and flat organisation
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers mid-career
- Competitive salary
- Flexible working hours, Casual work attire
-
Customer Service Representative
hace 2 semanas
Panama Family Dollar A tiempo completoFamily Dollar CUSTOMER SERVICE REPRESENTATIVE 31870 W M 86 Colon Michigan Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional...
-
Customer Service Representative
hace 5 días
Panama Tetra Pak A tiempo completo**What you will doAs a Customer Service Representative you will**: Monitor order fulfillment of packaging material and additional material. Manage all steps of Order Fulfillment Packaging Material operations: management, design, administration, invoicing, claim administration, logistics. Create synergy with internal functions like planning, logistics,...
-
Customer Service
hace 5 días
Panama Global Resort Options A tiempo completo**Job Title**: Customer Service Representative Working Hours: Monday to Friday9:00 am - 5:00 pmJob Requirements: -6 months to 1 year of customer service experience-Fluent in both English and Spanish-Proficient in navigating Apple product systems-Ability to build and maintain strong customer relationshipsResponsibilities: As a Customer Service Representative...
-
Customer Service Representative
hace 2 semanas
Panama Ventura Tec A tiempo completoOur client is a well-established fashion company based in NY with decades of experience in the industry. They have earned a strong reputation for creating empowering and inspiring fashion that resonates with customers. **Requirement** - Minimum of 3 years of experience as a Customer Service Representative. - Proficient in Sales Order (SO) entry and update,...
-
Customer Service Representative
hace 4 días
Panama Center Source A tiempo completo**Key Role Responsibilities**: - Provide helpful customer service by identifying customer needs, resolving customer concerns and processing customer transactions efficiently. - Consistently provide accurate, clearly-communicated information in order to achieve First Contact Resolution (FCR). - Offer exceptional and proactive customer service in alignment...
-
Customer Service Representative
hace 1 semana
Panama City, Colón Support Services Group A tiempo completoSupport Services Group is seeking enthusiastic and dedicated customer service agents to join our onsite team that supports a renowned healthcare organization. The ideal candidate will provide outstanding service, address customer inquiries, and resolve issues professionally and efficiently. This is a full-time, onsite position located in Colón, Panama. Key...
-
Customer Service Specialist
hace 2 semanas
Panama Yomali A tiempo completo**Main Responsibilities** You are the front line representative for our customers. The first impression and world-class service you provide will determine the customer’s happiness. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Knowing our products inside and out in order to assist all customers. -...
-
Dsr Manager
hace 13 horas
Panama Medline Panamá A tiempo completoStartFragment Job Description Manage a team responsible for providing dedicated customer service support to both customers and international sales representatives. Provide analysis of business and sales results to support international markets. Responsibilities Review International financials and identify figures which are not expected / aligned with...
-
Customer Service Representative
hace 7 días
Panama INSIGNIA RESOURCES PANAMA S.A. A tiempo completo**Requisitos**: Excellent English speaking and writing abilities. (Advanced/Fluent) Excellent customer service skills. Maintain regular and reliable attendance. Organized and detail oriented. Action oriented and self-disciplined. Beneficios Paid Health and Life Insurance Perfect Attendance Bonus (Paid Monthly)
-
Dsr Manager
hace 2 semanas
Panama Medline Panamá A tiempo completoStartFragmentJob Description Manage a team responsible for providing dedicated customer service support to both customers and international sales representatives. Provide analysis of business and sales results to support international markets. **Responsibilities**: Review International financials and identify figures which are not expected / aligned with...