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Clinical Applications Consultant
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Clinical Applications Consultant
Location: Panama
As the global leader in eye care, Alcon has built a rich history of providing innovative products to customers and patients all over the world. We’re extremely proud of our legacy and the significant way we’ve helped to shape the industry over the last 70 years, but we’re just getting started. Our relentless passion to eliminate unmet medical needs drives our pursuit to further advance eye health worldwide. We’re looking for exceptionally talented, driven people who want to make a difference. If you’d like to help us change the way the world sees, this is your chance to Be Brilliant
The Clinical Applications Specialist position is responsible for training customers (Surgeons and Staff) on the approved utilization of Alcon products to ensure safe and appropriate use for optimal patient outcomes
How You Will Make a Difference
- Key responsibilities_
- Ensure successful implementation of all equipment and software upgrades at clinical sites for all relevant devices.
- Provide clear and accurate documentation of each site visit via a standardized reporting mechanism (CRM Tool) within 48 hours of completion of the visit.
- Identify and report all adverse events and device deficiencies to Medical Safety per company protocol.
- Refer inquiries related to unapproved uses of technologies.
- Address reports of Adverse Events requiring root cause analysis and requests for feedback/input from physicians as requested by Clinical Applications management in cooperation with Medical Safety, as appropriate.
- Collaborate as appropriate with Field Service Engineers to support clinical sites on new installations, site support and trouble shooting.
- Collaborate as appropriate with the Field Service team and Sales Reps to ensure clinical training is scheduled for new installations and needs for ongoing surgical support.
- Provide constant feedback to R&D via approved communication plan on clinical performance of products.
- Respond to unsolicited requests for information related to Alcon medical devices, per SOPs and Ethics and Compliance Guidelines.
- Attend and support Medical Congresses, fellowships, conferences, exhibits, seminars, and wet-labs as requested by Clinical Applications management.
- Assist with convention demonstrations as deemed appropriate by management per SOPs.
What We Can Offer You
- Opportunity to join growing, early-stage organization built within a mature, stable global company
- Friendly working environment and a diverse and highly motivated team
- Individual career development plan and possible career growth within newly created account
- Truly international environment and daily interactions with colleagues and stakeholders from all over the world
- Attractive benefits & compensation package
- Flexible hours and remote work possibilities (min 3 days per week office-based)
Skills For Success
- Key Requirements/Minimum Requirements_
- Clinical, Engineering
- Travel 90% Caribbean countries
- The ability to fluently read, write, understand and communicate in English intermediate - Advanced Level
- 4 to 6 years' experience
- Ophthalmology and operating room experience
KINDLEY SUBMIT RESUME IN ENGLISH
