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Learning Program, ManagerDescriptionGrow your career with The Estée Lauder CompaniesThe Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.Our Company's products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart, and the DECIEM family of brands, including The Ordinary and NIODInfused throughout our organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected. Position OverviewThis role is critical in providing Learning Operations support to the Global Learning & Development center of excellence, responsible for overseeing, managing, and coordinating all processes as they relate to stakeholder management, content deployments and providing high touch service to our business partners.
Demonstrating a ‘customer first’ attitude, the individual will partner with other functional areas to ensure the accurate and timely execution of learning operations services. This role works closely with OneSource business leaders, the Enterprise Learning & development & content owners to ensure successful implementation of learning programs on the ELC Learning Hub globally. Key Roles & Responsibilities Leads the learning operations global strategy supporting the Enterprise Learning & Development COE. Partners with Enterprise L&D, content owners and Global Communications to deploy mandatory and non-mandatory training using high-touch service.
Develop and maintain valuable stakeholder relationships, usually functional heads. Develop and implement stakeholder engagement strategies. Assist business units to effectively consult and engage stakeholders on relevant projects. Provide management and leadership to the OneSource Jr.
1 Years of experience in learning management systems preferred Proficiency in standard office tools including Word, PowerPoint, and Excel Ability to collaborate and manage relationships with a wide range of internal customers and external business partners Strong change leadership and communication skills - oral, written and presentation. Effective time management: ability to simultaneously manage multiple priorities Problem solving ability with good business judgment in a fast-paced collaborative environment Excellent customer service focus and manner Demonstrates accuracy and attention to detail in work Competencies Thinks Strategically: Takes a broad view of the business, industry, and consumer environment to anticipate and plan for the future. Identifies the focus and defines where to play, how to win and what capabilities and management systems are required. Builds Collaborative Relationships: Builds relationships based on trust and respect.
Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results. Energizes and Enables Others: Ignites passion and releases potential to drive success.
