Enterprise Technical Support Advisor

hace 1 semana

Panamá Provincia de Panamá, Panamá Quest Software A tiempo completo

Overview:
Do **you** **want to work in a fun and supportive environment? Do you want to join a world-class company where you can transform your career?

At One Identity we know that companies with a strong positive culture perform so much better. That is why every day we strive to create a collaborative and inclusive working environment where our people can feel empowered to succeed. At One Identity you may work from home, but you will never feel remote.

One Identity is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are very customer focused and are proud to support the most complex customers with the highest IT demands in the world. It’s exciting, it’s challenging and it’s rewarding while offering career and personal growth. We are currently looking for a **Senior Support Engineer**, to join the **One Identity Manager Team** in **Panama**.

**Responsibilities**:
As a Support Engineer You will be a key member of a virtual product team spanning global regions and time zones. You will work directly with our customers as well as independently to test and debug customer issues in lab environments. You will gain exposure to on-premises, cloud-based and software-as-a-service enterprise environments incorporating a broad range of operating systems, protocols, and architectures. Customer service and teamwork are our core principles and having fun in the process is expected.

**As a Senior One Identity Manager Support Engineer, you will be involved in the following activities, but not limited to**:

- As a professional problem solver, you will take on new issues with enthusiasm and find timely solutions through applied knowledge, research, lab testing and collaboration.
- You will be supported with training and tools to successfully resolve customer issues while working closely with other cross functional teams including the global Support team, Product Development, Cloud Operations, Professional Services, Sales, and Pre-Sales.
- By documenting your solutions, you will help our customers and your colleagues solve issues independently through our Knowledgebase.
- By sharing your knowledge, observations, and findings you will help our engineering teams improve overall product quality, functionality, and reliability.

Qualifications:
**Required technologies**
- You should have 2+ years’ experience managing and troubleshooting Active Directory (User/Group Administration, ADSI Edit, Replication, Permissions, Group Policies, LDAP)
- You should have 2+ years’ experience with enterprise network configuration, DNS and troubleshooting methods.
- You should have prior experience with Microsoft SQL Server
- Knowledge of PowerShell is an asset
- You should be aware of Change Control Process

**Desirable technologies**
- Experience with VB.NET or experience in another object-oriented and event driven programming language and the willingness to learn VB.NET
- Familiarity with debugging tools/techniques (e.g. WebEx/GoToMeeting)
- Knowledge of Transact SQL (T-SQL) or PL/SQL scripting
- Knowledge of database design (entity-relationship model, normalization)
- Working knowledge of LDAP, Understanding of Schema and Kerberos
- Experience with Internet Information Services for Windows
- Prior exposure to Kubernetes

**In addition, you will gain exposure to some or all of the following technologies**
- Operating Systems: Windows Server
- Databases: Microsoft SQL Server
- Target Systems: Active Directory, Exchange, LDAP, SAP, Sharepoint
- Networking: DNS, HTTP, SMTP
- Web: IIS, ASP.NET, Angular
- Virtualization: Azure, Docker,
- Languages: C#.NET, Powershell, VB.NET
- Cloud: Cloud access provisioning, Identity federation, Security Assertion Markup Language (SAML)

**Company Description**

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.

**Why work with us?**
- Life at One Identity means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills

  • Enterprise Technical Support Advisor

    hace 1 semana

    Panamá, Provincia de Panamá, Panamá Quest Software A tiempo completo

    Overview: Our core values: - Integrity - As a security company, integrity is our highest priority. We deliver on our commitments and treat customers, partners and colleagues equally -Innovation - Innovation is in our DNA and we always try to look ahead of the curve and think smarter, faster, bigger and better -Excellence - We strive for excellence and...

  • Data.fi Technical Advisor, Health Information

    hace 7 días

    Panamá, Panamá Palladium Group, Inc. A tiempo completo

    **Project Overview and Role**: Palladium's Data, Informatics and Analytical Solutions Practice (DIAS) is seeking a Technical Advisor, Health Information Systems, to support the Data for Implementation (Data.FI) Project. Data.FI is a five-year global project funded by the U.S. Agency for International Development (USAID) to support the HIV and COVID-19...

  • Data.fi Technical Advisor, Health Information

    hace 6 días

    Panamá, Panamá The Palladium Group (HQ) A tiempo completo

    **Description**: Project Overview and Role: Palladium’s Data, Informatics and Analytical Solutions Practice (DIAS) is seeking a Technical Advisor, Health Information Systems, to support the Data for Implementation (Data.FI) Project. Data.FI is a five-year global project funded by the U.S. Agency for International Development (USAID) to support the HIV and...

  • Data.fi Technical Advisor, Health Information

    hace 2 semanas

    Panamá, Panamá The Palladium Group (HQ) A tiempo completo

    Project Overview and Role: Palladium’s Data, Informatics and Analytical Solutions Practice (DIAS) is seeking a Technical Advisor, Health Information Systems, DHIS, to support the Data for Implementation (Data.FI) Project. Data.FI is a five-year global project funded by the U.S. Agency for International Development (USAID) to support the HIV and COVID-19...

  • Customer Success Sr. Advisor

    hace 1 semana

    Panamá, Provincia de Panamá, Panamá Quest Software A tiempo completo

    Overview: With employees located around the world, Onelogin by One Identity, a Quest Software business, is a global leader in the identity governance and administration (IGA), Active Directory account Lifecycle management and privileged access management (PAM) markets. We help organizations establish an identity-centric security strategy. Our high-energy,...

  • Technical SEO Specialist

    hace 6 días

    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Technical SEO Specialist Location: Remote (EST Time zone) Salary Range: up to 2500 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Technical Advisor Transparency and Ndcs

    hace 1 semana

    Panamá, Panamá United Nations A tiempo completo

    Result of Service - The purpose of the Technical Advisor Transparency and NDCs consultancy is to provide technical expertise to the Climate Change Unit to implement Euroclima Programme, providing technical expertise in transparency and climate change planning instruments for the regional office, as well in projects in the LAC region, including the...

  • Technical Support Engineer 1

    hace 2 semanas

    Provincia de Herrera, Panamá Dell Technologies A tiempo completo

    Use our knowledge databases to help identify products that have known issues and follow guidelines to help our service calls/contacts. Document problems in our solutions databases to create troubleshooting foundations for future diagnostics. Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table....

  • Resident Logistics Advisor

    hace 2 semanas

    Panamá, Panamá SGS Netherlands A tiempo completo

    SGS is looking for an expert in Panama to strengthen the national supply chain and suport procurement or HIV commodities for USAID's Global Health and Supply Chain project. **Background** The purpose of the USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project is to ensure uninterrupted supplies of health commodities...

  • Cybersecurity Enterprise Sales Specialist

    hace 2 semanas

    Panamá, Panamá, Panamá Heroic A tiempo completo

    Job OverviewCybersecurity is a rapidly expanding field, and we are seeking an experienced Enterprise Sales Development Representative to join our dynamic sales team. As a Sales Development Representative, you will be responsible for generating qualified leads and scheduling meetings with our Account Executives to close deals. You will engage in cold outbound...

  • Consultancy- Hiv/health Data Use Advisor

    hace 2 semanas

    Panamá, Panamá The Palladium Group (HQ) A tiempo completo

    Company Overview: About Palladium - Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries...

  • Consultancy- Hiv/health Data Use Advisor

    hace 1 semana

    Panamá, Panamá The Palladium Group (Hq) A tiempo completo

    **Company Overview**: About Palladium - Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus...

  • Partner Investments Advisor

    hace 2 semanas

    Panamá, Panamá Ntt Data Services A tiempo completo

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. Position OverviewNTT DATA North America is looking for a Partner Investments Advisor for our Strategic Alliances organization. The Advisor will be responsible for managing operational support of our partnerships with Amazon Web Services (AWS) and the Google...

  • Enterprise Regional Account Manager

    hace 5 días

    Panamá, Panamá Trend Micro A tiempo completo

    Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...

  • Environmental and Social Safeguards Advisor Rbp

    hace 2 semanas

    Panamá, Panamá World Food Programme A tiempo completo

    **JOB **TITLE**: **Environmental and Social Safeguards **Advisor RBP**: **TYPE OF **CONTRACT**: **Regular Consultant (CST **II)**: **UNIT/DIVISION**: **PRO-C/ **PRO**: **DUTY STATION (City, **Country)**:Panama, Panama City**: **DURATION**:11 Months**: **BACKGROUND AND PURPOSE OF THE **ASSIGNMENT**: **WFP strives to be a leader in environmental sustainability...

  • Hvac Technical Trainer

    hace 3 días

    Panamá, Provincia de Panamá, Panamá Midea A tiempo completo

    **About the Role** Bilingual in both English and Spanish; Preferred experience in AC market training; **Brief Responsibilities** - In charge of Panama operation institute training structure building; - Train RAC product, technique, after-sales installation, and troubleshooting; - Build and manage Panama training room; - Train Panama and surrounding Middle...

  • Regional Evidence and Learning Advisor

    hace 3 días

    Panamá, Panamá Save the Children A tiempo completo

    **The Opportunity** This is a remote position that may be based in: Panama, Colombia, Peru, Guatemala or El Salvador. **Regional Evidence and Learning Advisor** **ROLE PURPOSE** The generation and use of evidence plays a key role in Save the Children’s global strategic ambition to increase the impact of our work on children. The Regional Evidence &...

  • Advocacy Advisor, Fp2030

    hace 3 días

    Panamá, Panamá Save the Children A tiempo completo

    **The Opportunity The position could be based in: Panama, Colombia, El Salvador, Guatemala, or Peru **Advocacy Advisor, FP 2030 Latin America & Caribbean Regional Hub **ROLE PURPOSE** **Context**:Family Planning 2030 (FP2030) is a global partnership of governments, civil society, multilateral organizations, donors, private sector, and researchers committed...

  • Partner Investments Advisor

    hace 1 semana

    Panamá, Panamá Ntt Data A tiempo completo

    Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. The Advisor will be responsible for managing operational support of our partnerships with Amazon Web Services (AWS) and the Google Cloud Platform (GCP). The Partner Investments Advisor is a pivotal role responsible for all aspects of...

  • Partner Investments Advisor

    hace 3 semanas

    Panamá, Panamá, Panamá Ntt Data A tiempo completo

    Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.Position OverviewNTT DATA North America is looking for a Partner Investments Advisor for our Strategic Alliances organization.The Advisor will be...