Field Service Engineer

hace 2 semanas

Panamá, Panamá QuidelOrtho A tiempo completo

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

As we continue to grow as QuidelOrtho, we are seeking a Field Service Engineer who performs installation, periodic maintenance, repair, and modification of equipment within assigned areas of responsibility. Is responsible to maintain all equipment and systems to attain designated product performance metrics and ensure customer satisfaction.

Responsibilities- Schedules and performs periodic maintenance, installation, repair, and modification of equipment within assigned areas of responsibility. Is responsible to maintain all equipment and systems to attain designated product performance metrics.- Maintains all records in accordance with regulatory requirements. This includes following the defined Complaint Handling Procedures relative to complaint identification, documentation, resolution, and escalation.- Responsible for maintaining and managing all assigned company assets that may include but are not limited to: tools, parts inventory, company vehicle, computer & accessories.- Conducts technical training and product briefing with customers, vendors and company representatives as needed.- Supports sales partners efforts to attain business objectives.

Requirements- Professional degree: Associate Degree or BS degree in Electrical Engineering / Electronics / Mechanics, Biomed or related field.- At least five (5) years of proven equivalent experience in the position or similar responsibilities can be considered.- English advanced.- Communication and presentation skills.- Ability to work independently.- Teamwork.- Problem solving.- Results and performance driven.- Sense of urgency.- Technical and professional knowledge of OpCo systems and solutions.- Follow up and control.- Required travel: 50%.

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