Associate Analyst, Procurement Operations

hace 5 días

Panama Liberty Latin America Communications, Inc. A tiempo completo

Overview:
**What’s the role**:
The Procurement Operations analyst supports the organizations procure to pay tools, users, suppliers and supporting teams (AP, Finance, Supply Chain, etc.). Provides guidance and training to stakeholder and suppliers as needed. The role will support the various functions within the Procure-to-pay functions including but not limited to Supplier onboarding, supplier catalog and punch-out creation, creation and maintenance of supply chain inventory catalog items. The role will support stakeholders on shopping cart creation and PO support.

**Responsibilities**:
**What you’ll do**:

- Key point of contact for supplier onboarding, supplier support and catalog creations.
- Key point for stakeholders on shopping cart creation and PO support.
- Answer and respond to end user phone calls, tickets and chats for system support issues.
- Resolve, escalate and track customer service tickets through to resolution.
- Follow-up with customer on status of, or resolution of their service ticket.
- Host training and knowledge sessions with business units as needed.
- Train stakeholders on the Procurement processes as needed.
- Coordinate punch out and catalog updates with suppliers and supply chain team.
- Support System administrator on testing of change requests, enhancements and new functionality.

Qualifications:
**Knowledge & Experience**
- Bachelor level and/or comparable technical engineering degree
- 0 to 2 years of experience in procurement Operations P2P
- SAP Procurement knowledge will be a Plus
- Ariba knowledge will be a Plus
- English level Intermediate to Advance
- Excel level Internediate
- Speaks Spanish and English

**Who We Are**

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.

**Why join us**

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
- Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws._

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