Planning and Coordination Officer

hace 3 días


Panama United Nations A tiempo completo

Under the guidance and direct supervision of the Chief of Business Management Branch, the planning and coordination officer
- communication will be responsible for advising and coordinating with the RCO/UN Country Team (UNCT) on strategic and to communications and advocacy related to the UN response and aligned to the UN
communications strategy. S/he anticipates and resolves communications, strategic public engagement issues, to include the provision of an effective communications support and surge capacity mechanism in the country. S/he contributes to the promotion and positioning of the UNCT, generating content that can be used in the country and beyond, the host country through human interest stories, social media strategy and expert media placements at national and international levels. The incumbent is responsible for maintaining close collaboration with UN Communications Group (UNCG) and UNCT members, along with government officials, technical advisors and
experts, multi-lateral and bi-lateral donors and civil society to ensure successful implementation of the UNCT communications goals. The position also maintains a close working relationship with the Regional Director, United
Nations Department of Global Communications (DGC), including the Communications Officer in the DCO Regional Office. The Planning and Coordination Officer - Communications is expected to undertake frequent deployments to RCOs (up to three months each time) and travel within short notice (up to 5 days) to provide surge capacity support to priority-affected RCOs in a specific region or globally, as required.

This temporary job opening is located in Panama City (Panama) within DCO.

**Responsibilities**:
1. Planning and coordination of UNCT strategic and communications
- Advises the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, reputational risks or crises around sensitive issues, and suggests corrective measures as relevant.
- Designs, implements, adjusts and monitors communications strategies in the event of an emergency for the UN to speak in one strong voice, reflecting the complex, sensitive and fluid context and fully aligned with existing UN coordination mechanisms, such as the Management and Accountability Framework, humanitarian coordination architecture and other relevant country and regional frameworks.
- Drafts core messaging, “if asked” lines, press releases, speeches, social media posts and quotes of senior officials in support of the RC and UNCT, and supports UNCT members to align their agency-specific messages and formulate the “whole of the UN” common messages with a joint UN statement.
- Establishes a message clearance process in consultation with the RC, UNCT and chair of the UNCG and ensures that a set of common messages is regularly updated and approved in a timely manner.
- In coordination with the UNCG, provides the RC and UNCT with needed substantive support in both internal and external communications, including to position the work of the UN team on the ground.
- Designs, implements and evaluates a plan to strategically engage with media outlets and other stakeholders in the country to improve the perception of the UN and deepen the understanding of the UN’s mandated activities.
- Plans and implements communications campaigns with the support of the UNCG and potentially the Humanitarian Communications Group, with customized messages for digital platforms as well as offline activities alongside convincing visual elements. Careful consideration must be given to the contents and methods of the campaign to preempt potential repercussions toward the UN.
- In close coordination with the RC, may act as spokesperson.
- Liaises with UN communications colleagues at national, regional and international levels, sharing information as needed. Coordinates with OCHA and the Humanitarian Communications Group and with Special Political Mission/Peacekeeping Mission public information officers, where applicable.
- Prepares briefing papers and discussion points, speeches, statements, articles, op-eds, human interest stories and presentations as necessary on issues related to advocacy on the recovery/reconstruction and development policies for consideration by RC/UNCT.
- Facilitates substantive support for digital communications strategies, coordinating efforts, monitoring and reporting progress, taking appropriate follow-up action and analyzing the outcome.
- Monitors traditional and social media landscape to assess the scope of the local/regional/sub-regional situation, as applicable, also closely monitoring the UN’s reputation to advise the UNCT’s social media strategy, and to assess the scale and impact of online disinformation, misinformation and hate speech.
- Provides the communication officers in the country with guidance, direct technical support, coaching and training as required, as well as ensuring quality control of editorial content



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