Analista de Help Desk

hace 2 semanas

Panamá, Panamá Tova S.A. A tiempo completo

**Funciones**: Recibir y Gestionar las solicitudes e incidentes reportados al centro de servicio.Identificar y clasificar las solicitudes.Asignar y escalar los requerimientos e incidentes.Recategorizar.Proveer estatus de las solicitudes.Generar informes e indicadores.Apoyo al Coordinador de Help Desk.Requisitos: Estudios culminados en Informática o carreras afines.Experiência de 2 años o más en soporte técnico.Manejo de Office 365, Active Directory, Windows 10, ITIL, COBIT, Manage Engine.Enfocado atención al cliente, diagnóstico y solución de problemas, capacidad analítica.Requerimientos
- Educación mínima: Universidad3 años de experiênciaPalabras clave: analyst, auxilio, ayuda, mostrador

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    Panamá, Panamá, Panama Insignia Resources Panama A tiempo completo

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    Panamá, Panamá MTS Administración Total SAS A tiempo completo

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    hace 1 semana

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

  • Bilingual Help Desk Analyst

    hace 1 semana

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

  • Bilingual Help Desk Analyst

    hace 3 horas

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

  • Bilingual Help Desk Analyst

    hace 1 semana

    Panamá, Panamá SoftwareONE A tiempo completo

    **Why SoftwareOne?** Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and...

  • IT Help Desk Technician

    hace 7 días

    Panamá, Panamá Insignia Resources Panama A tiempo completo

    Descripción del puesto We are currently looking for an IT Support Technician to join our global IT team. You will need solid technical expertise combined with strong customer service skills, a teamwork mentality, and a desire to help others. Requisitos 1+ years of practical, hands-on IT helpdesk and customer service experience. **Our team enjoys various...

  • Help Desk Coordinator

    hace 1 semana

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

  • Help Desk Coordinator

    hace 1 día

    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

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    hace 7 días

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    **Acerca de la vacante**: Funciones del Puesto**: Brindar Soporte Técnico y realizar Mantenimiento Correctivo y Preventivo a los diferentes equipos tecnológicos del Club que están bajo la responsabilidad el Departamento de Sistemas y que indican los Manuales de Políticas y Procedimientos y las Respectivas funciones del puesto.Brindar Soporte Técnico de...