Vip Relationship Manager
hace 2 semanas
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al Talento Humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales.
Actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional.
Position: VIP Relationship Manager / Client Success Manager (CSM) Location: Remote (Location Flexible) - EAST working hours We're looking for a highly strategic and client-focused VIP Relationship Manager (CSM) to serve as the primary point of contact for our portfolio of clients.
In this role, you won't handle day-to-day campaign execution — that work is owned by our GTM Engineers — but you will lead the overall client relationship and ensure they receive measurable value.
You will run weekly strategy calls, provide responsive support through Slack/Intercom, track key health metrics (NPS, meetings booked, usage), and collaborate closely with GTM Engineers to keep campaigns performing.
Your core mandate is retention, client satisfaction, renewals, and account expansion .
Your Responsibilities Will Include: Client Relationship
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