Regional Food Service Trainer

hace 2 días

Panamá, Panamá, Panamá Puma Energy A tiempo completo

Key Responsibilities:
1- Coordinate and supervise the daily implementation of food programs in Super 7 stores in the assigned countries.
2 - Ensure standardization in menu preparation, portion sizes, packaging, product display, and equipment use.
3 - Support new product launches, seasonal promotions, and regional menu adaptations.
4 - Monitor product quality, ingredient availability, and equipment maintenance.
5- Analyze key performance indicators (KPIs) for the food sector by store and collaborate with local managers to improve
results.
6- Information system validation: Recipes, Sales Prices, and Profitability of the Prepared Food and Dispensed Beverages
categories
7- Proposal for process improvements to optimize times
8- Proposal for innovations in in-store food offerings
9- Updating manuals and documentation of operational processes
10- Design and deliver practical training to store teams (Train the Trainers): Food Safety and Hygiene, Equipment Use
and Cleaning, Standard Operating Procedures (SOPs)
11- Train teams on new store openings, renovations, or menu launches
12- Create visual training materials (videos, guides, posters) adapted to the local language and cultural context.
13- Conduct post-training evaluations to ensure learning and correct application.
14- Support in the design and creation of Annual Dealer Bootcamps

Requirements:
Required Education
- Technical or university degree in Food Technology, Culinary Arts, Nutrition, Hospitality, or related fields
- Bilingual: Spanish-English (desirable).
Preferred Education/Experience
- Chef/Food and Beverage Manager
- Regional or multi-location experience (preferred).
- Food Handling Certification (HACCP or other recognized certification), valid in one or more of the countries
covered
- Willingness to obtain additional local certifications if necessary

Experience:
- Minimum 3–5 years of experience in food operations, with at least 1–2 years in a supervisory or training role
- Chef/Food and Beverage Manager
- Experience working in food operations in retail or convenience stores and restaurant chains is desirable.
- Use of espresso coffee machines.
- Knowledge of BPM, standardization, food assembly, reduction of order times.
- Use of griddles, ovens, double boilers, fryers, cold tables, and other state-of-the-art equipment to be implemented
in future facilities.

Skills:
- Leadership, presentation, and effective training skills.
- Technical knowledge of food safety and equipment operation
- Ability to work independently and manage multiple priorities
- Willingness to travel frequently between countries
- Proficiency with digital tools (Microsoft Office, POS systems, virtual training tools).
- Influence and teaching.
Competencies:
- Enthusiastic, dynamic, honest, team player, strong character, and decisive decision-maker.
- Sensitivity to Customer Service
- Responsible
- Leading by example
- Proactivity and commitment
- Knowledge of the management model
Frequent travel to stores in Guatemala, El Salvador, Honduras, Nicaragua, and Panama (up to 60-70% of the time),
occasional physical work (standing, walking, lifting moderate weights) during visits or training sessions, flexible
schedule, including weekends or holidays as needed for operational requirements.

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