Digital Functional Engineer

About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. More

about the role
This is an exciting job opportunity for you as a SAP Functional Engineer, in Panama City, Panama, with Signify, the world leader in lighting. The SAP ECC & S/4HANA Sales & Distribution (SD) Functional Engineer is responsible for delivering operational support, executing change requests, and driving projects within the legacy ECC environment. Additionally, the role plays a key part in the greenfield S/4HANA implementation — actively participating in the deployment, SIT and UAT support — while ensuring seamless post-go-live support. Working within a global team, this professional collaborates closely with business stakeholders, external partners, and cross-functional teams to maintain stable, compliant, and efficient Order-to-Cash (O2C) processes.
• Core SD Functional Expertise: Provide deep functional support and configuration across core Sales & Distribution (SD) processes, including EDI, Sales Order Management, ATP/aATP, Pricing, Shipping, Delivery Processing, Billing, Returns, Credit Management, Output Management, and Electronic Invoicing.
• Application Managed Services (AMS) Support: Deliver end-to-end support within an AMS framework, driving incident management, service requests, defect resolution, and root cause analysis in strict compliance with SLAs.
• Testing & Quality Assurance: Drive the execution of System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing to ensure high-quality delivery of all changes, patches, and system upgrades.
• Cross-Functional Integration: Safeguard and optimize end-to-end Order-to-Cash (O2C) processes through strong functional integration with Finance (FI/CO), Supply Chain/Manufacturing (PP/MM), Warehousing (WM/EWM), and Transportation (TM) domains.
• Change Request Management: Lead the end-to-end lifecycle of functional Change Requests (CRs) and enhancements—from requirements gathering and solution design to configuration, impact analysis, and successful transport to production.
• Project Delivery & S/4HANA Deployment: Partner with Sales Business Process Owners, key users, and project teams to deploy the global S/4HANA greenfield implementation locally, ensuring all solutions remain strictly aligned with the global template. More about you
• Academic Background: Bachelor’s or Master’s degree in Engineering, Information Technology, Supply Chain Management, or a related field.
• Languages: Fluency in English is required; professional proficiency in Spanish and Portuguese is highly advantageous.
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Experience:
3+ years in SAP SD functional roles. SAP Certification: Certified in SAP SD (ECC or S/4HANA) is highly advantageous. Hands-on Configuration: Proven experience configuring core SAP SD functionalities, including Sales Order types, Pricing Procedures (Condition Techniques), Shipping/Delivery layouts, Billing variants, and Credit Management.
• Integrations & EDI: Solid knowledge of EDI/IDocs, API interfaces, and integration points with external logistics (3PL) and Transportation Management (TM) systems.
• Cross-Module Synergy: Good understanding of integration touchpoints with Finance (FI/CO), Material Management (MM), Production Planning (PP), and Warehouse Management (WM/EWM).
• S/4HANA & O2C Blueprint: Strong functional understanding of end-to-end Order-to-Cash (O2C) processes, covering advanced topics like ATP/aATP, Output Management (BRF+), and Electronic Invoicing. AMS & Global Operations: Extensive experience working in a global Application Managed Services (AMS) or production support environment, managing multiple stakeholders across time zones. Application Lifecycle: Strong track record in application maintenance, including incident resolution (L2/L3), problem management, root-cause analysis, and system enhancements
• Testing Excellence: Experience preparing test scenarios, executing SIT/UAT, and supporting regression testing for monthly releases or major rollouts. #LI-MA1 Everything we’ll do for you You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future.