Supervisor de ventas
Hace 3 días
Panama City, Panamá Province
Iterum Connections | BPO | Contact center | Outsourcing
Jornada completa
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At Iterum Connections Panama we're hiring a B2B Sales Supervisor.
We are looking for a B2B Sales Supervisor to lead a team of Business-to-Business Sales Representatives supporting a leading provider of retail technology and POS solutions for small businesses in the U.
S. As a B2B Sales Supervisor, you will be responsible for leading your team to achieve sales and productivity goals while developing representatives through consistent coaching and performance management. Your responsibilities will include:
• Lead, motivate, coach, and develop a team of B2B Sales Representatives.
• Monitor daily, weekly, and monthly sales KPIs and targets.
• Conduct one-on-ones, coaching sessions, and performance reviews.
• Identify performance gaps and implement action plans.
• Monitor sales activity, conversion, productivity, pipeline, and revenue performance.
• Coach representatives on prospecting, discovery, objection handling, and closing techniques.
• Review calls and customer interactions to identify coaching opportunities.
• Ensure compliance with client and company standards.
• Provide accurate performance reporting to management.
• Support new-hire onboarding and continuous development.
• Partner with Training, Quality, Operations, and other support teams.
• Build a culture of accountability, engagement, and continuous improvement. Required: ✅ 2+ years of experience as a Sales Supervisor. ✅ Previous experience managing B2B, inside sales, outbound sales, or consultative sales teams. ✅ Experience working in a BPO/contact-center environment is strongly preferred. ✅ Proven experience managing teams through sales KPIs and performance targets. ✅ Strong coaching and people-development skills. ✅ Ability to analyze performance data and create effective action plans. ✅ Excellent communication and interpersonal skills. ✅ Strong organizational and problem-solving abilities. ✅ Ability to work in a fast-paced, target-driven environment. ✅ Advanced English — written and verbal. ✅ Availability to work Monday through Friday, on-site. We'd Love to Meet You If You Have Experience In:
• B2B Sales
• SaaS / Technology Sales
• POS Solutions
• Payment Processing / FinTech
• Merchant Services
• Telecommunications
• Retail Technology
• Small-Business Solutions
• Inside Sales
• Contact Center / BPO Sales Operations
S. As a B2B Sales Supervisor, you will be responsible for leading your team to achieve sales and productivity goals while developing representatives through consistent coaching and performance management. Your responsibilities will include:
• Lead, motivate, coach, and develop a team of B2B Sales Representatives.
• Monitor daily, weekly, and monthly sales KPIs and targets.
• Conduct one-on-ones, coaching sessions, and performance reviews.
• Identify performance gaps and implement action plans.
• Monitor sales activity, conversion, productivity, pipeline, and revenue performance.
• Coach representatives on prospecting, discovery, objection handling, and closing techniques.
• Review calls and customer interactions to identify coaching opportunities.
• Ensure compliance with client and company standards.
• Provide accurate performance reporting to management.
• Support new-hire onboarding and continuous development.
• Partner with Training, Quality, Operations, and other support teams.
• Build a culture of accountability, engagement, and continuous improvement. Required: ✅ 2+ years of experience as a Sales Supervisor. ✅ Previous experience managing B2B, inside sales, outbound sales, or consultative sales teams. ✅ Experience working in a BPO/contact-center environment is strongly preferred. ✅ Proven experience managing teams through sales KPIs and performance targets. ✅ Strong coaching and people-development skills. ✅ Ability to analyze performance data and create effective action plans. ✅ Excellent communication and interpersonal skills. ✅ Strong organizational and problem-solving abilities. ✅ Ability to work in a fast-paced, target-driven environment. ✅ Advanced English — written and verbal. ✅ Availability to work Monday through Friday, on-site. We'd Love to Meet You If You Have Experience In:
• B2B Sales
• SaaS / Technology Sales
• POS Solutions
• Payment Processing / FinTech
• Merchant Services
• Telecommunications
• Retail Technology
• Small-Business Solutions
• Inside Sales
• Contact Center / BPO Sales Operations