Operations Leader Health

hace 7 días


Panama City WTW A tiempo completo

The Role

Driving and executing local Health & Benefits (H&B) Operations & Excellence priorities and strategic initiative  Ensuring efficient, consistent, and quality service delivery from the Global Benefit Centers supporting local operation  Working with our Operations, Technology and Transformation teams to execute on our Simplify and Transform agenda and deliver a high-quality operating environment  Overseeing the H&B Operations & Excellence performance Responsible for the H&B Global Benefits Center (GBC) Line of Business, ensuring consistent quality service to all clients, SLAs, and are providing a consistently consumer grade service Work with multi-cultural and virtual teams including H&B Operations, local office leaders and senior business stakeholders to define and implement business strategies and programs Anticipate and manage growth of the business by maintaining and proactively planning organizational design within GBC. Resource planning and management – not only for growth but Business as Usual (BAU) ‘peaks and troughs’ to ensure consistency of service Working closely with H&B Operations and GBC Operational Excellence team to ensure capacity and skillsets are anticipated for the transition of new work to the GBC. Ensuring resource has been maximized to demonstrate clear business case for recruitment. Develop a trusted advisor relationship, by leveraging your industry experience, with senior stakeholders  Sustain stakeholder confidence in GBC through effective communication and quality execution of projects Ensure that operational processes are adhered to and SLAs met. Ensuring that customer enquiries are managed through case management and quality & SLA metrics are consistently high grade. Implement and sustain Operational Excellence, including ISO, Professional Excellence, local compliance, and other relevant standards. Ensuring a disciplined and execution orientated culture Create and maintain a culture of continuous improvement, championing, and sponsoring of these programs Conduct regular (monthly, quarterly, annual) operations performance reviews with H&B Operations and business stakeholders.  Proactively plan resourcing requirements and manage workforce allocation across processes and/or geographies supported. Able to communicate requirements to international stakeholders with clear supporting business cases. Measuring and improving productivity through clear metrics and a culture of process improvement Monitor and manage operating expenses and team financials. You must have experience in managing your own P&L. Able to inspire the GBC group to ensure a culture of maximum engagement with focus on quality, efficiency, high performance, and client satisfaction Provide performance coaching to Team Leaders / Sr. Team Leaders, continuously identifying learning opportunities from daily work and reinforcing positive work habits/ professional behaviors Collaborate and communicate with authority with clients/colleagues at all levels Strategic view of your workforce abilities allowing for clear succession planning
  • Operations Leader Health

    hace 1 semana


    Panama Wtw A tiempo completo

    The Role Driving and executing local Health & Benefits (H&B) Operations & Excellence priorities and strategic initiative Ensuring efficient, consistent, and quality service delivery from the Global Benefit Centers supporting local operation Working with our Operations, Technology and Transformation teams to execute on our Simplify and Transform agenda and...

  • Operations Leader Health

    hace 2 semanas


    Panama WTW A tiempo completo

    **The Role** - Driving and executing local Health & Benefits (H&B) Operations & Excellence priorities and strategic initiative - Ensuring efficient, consistent, and quality service delivery from the Global Benefit Centers supporting local operation - Working with our Operations, Technology and Transformation teams to execute on our Simplify and Transform...

  • Registered Nurse

    hace 4 semanas


    Panama Encompass Health A tiempo completo

    A stronger bond with patients A stronger impact on recovery BE THE CONNECTION. As a registered nurse (RN), you'll be the connection between compassionate care and the real, positive results your patients are striving to achieve. Use your skills within our inpatient rehabilitation setting to provide the nursing perspective and attention to detail that our...

  • Registered Nurse

    hace 3 semanas


    Panama Encompass Health A tiempo completo

    Located in Sewickley, PA A stronger bond with patients A stronger impact on recovery BE THE CONNECTION. As a registered nurse (RN), you'll be the connection between compassionate care and the real, positive results your patients are striving to achieve. Use your skills within our inpatient rehabilitation setting to provide the nursing perspective and...


  • Panama Philips A tiempo completo

    **Job Title**: Market Data Operations Leader **In this role, you have the opportunity to** The data steward drives direct impact on data quality, with less process disruption due to poor data and actionable insight by enforcing the governance around data for his market: data rules, data access, data management standard ways of working. **To succeed in this...

  • Delivery Driver Lead

    hace 4 semanas


    Panama Cvs Health A tiempo completo

    Job DescriptionThe Delivery Driver Lead is responsible for the quality and efficiency of the delivery drivers and their operations. In this high impact role, you will serve as a liaison between long term care facilities and delivery staff. You will train all transport personnel.In this role you will: - Coordinate work schedules and delivery routes - Monitor...

  • Director of Operations

    hace 2 semanas


    Panama City Hyatt Corporation A tiempo completo

    Director of Operations Hyatt Regency Hyatt Regency Panama City Panama - Panama CityGuest Service OperationsDirectorFull-timeReq ID: PAN000063Local Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the...


  • Panama City Control Risks A tiempo completo

    The Infrastructure & IT Operations Manager will lead a group of infrastructure and network engineers globally geographically dispersed, providing incident resolution and proactive preemptive maintenance, while acting as a technical liaison between IT and the business.Responsibilities: Work with complex systems infrastructure and make modifications based on...

  • Operations Manager

    hace 4 semanas


    Panama City Marriott International A tiempo completo

    JOB SUMMARY Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the...


  • Panama Scoutlogic Background Screening A tiempo completo

    **Company Overview** **Job Summary** **Reports to**:Vice President, Operations - Pod Leader **Working Hours**: 8 A.M. to 5 P.M. CST. **Responsibilities** - Retrieves and enters a variety of information from various computer and web based systems related to an applicant’s history - Searches and retrieves information from files, computer records, and...


  • Panama Philips A tiempo completo

    **Job Title**: Latam Operational Procurement Team Leader **Job title**: **IMS Operational Procurement TL** **Your role**: - Lead team to perform day-to-day Procurement operations under active guidance of Panama Operational Procurement Team Lead. - Responsible for team to Performs operational and tactical sourcing activities regarding Shopping Cards /...

  • Technical Officer

    hace 2 meses


    Panama World Health Organization A tiempo completo

    Job Description OBJECTIVE OF THE OFFICE/DEPARTMENT This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO) The objective of the Health Emergencies Department (PHE) of the Pan American Health Organization (PAHO/WHO) is to increase health sector resilience to emergencies and...


  • Panama Clinton Health Access Initiative A tiempo completo

    Overview: The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002...


  • Panama Philips A tiempo completo

    **Job Title**: CS Operations Support Intern **Job title**: CS Operations Support Intern **Your role**: - Support CS operations DX for North LATAM and Caribbean in Training, - Parts request and returns - Tools, Daily management, escalations and FCO´s control **You're the right fit if**: 1. Currently studying Biomedicine, Bioengineering, Industrial...

  • Service Leader

    hace 3 semanas


    Panama Chipotle Mexican Grill A tiempo completo

    **Service Leader** **Description** **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Service Leader

    hace 6 días


    Panama Chipotle Mexican Grill A tiempo completo

    **Service Leader** **Description** **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...


  • Panama United Church Homes And Services A tiempo completo

    Home Health & Hospice Clinical ManagerAttention all Home Health and Hospice Clinical Managers! You Your new Journey awaits!!! Come share our passion, mission and vision tor extraordinary community based services around the Hampton Roads. Lake Price Woods at Home is a non-profit organization that prides themselves on serving the community at every age. The...


  • Panama Signify A tiempo completo

    Job TitleCommercial Operations AnalystJob DescriptionWe’re looking for a Sales Automation to join our Comercial Operation in Panama.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re...


  • Panama Who A tiempo completo

    DESCRIPTION OF DUTIESUnder the general supervision of the Director, Health Emergencies (PHE), and the direct supervision of the Advisor, Health Emergencies (Central America), the incumbent is responsible for, but not necessarily limited to, the following assigned duties: Provide support for the implementation of the PHE Strategic Plan throughout Central...


  • Panama Signify A tiempo completo

    Job Title Commercial Operations Intern **Job Description**: We’re looking for a Commercial Operations Intern to join our Commercial Operations Team in Panamá. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and...