Remote ERP Business Analyst

hace 2 semanas


Panamá, Panamá, Panamá Edi Staffing A tiempo completo

Your challenge You are responsible for taking charge of projects to optimize the Operational Business processes within M3 and provide global M3 ERP Operations support with the focus on Manufacturing, Supply Chain, Procurement & Quality Control.

You work closely with all departments to ensure that all operational processes are properly identified, standardized and documented across the organization; identifies internal control weaknesses and requirements to be fulfilled; actively reviews procedures to enhance utilization, spotting opportunities for improvement and share best practices; coordinates change requests and you are responsible for the deployment of support M3 operational processes within the different regions.

You provide support to M3 Key Users & Subject Matter Experts around the globe.

As Business Analyst you are an ideal communication bridge between the business stakeholders and Technical IT and doesn't walk away of any hands-on where needed.

Able to meet project deadlines and deliver high quality work with an open mind for cultural differences.

You are also able to establish the knowhow in the organization by providing M3 Training to Key Users and by setting up on-line documentation using the new UAP tool allowing to build video recordings and keep those up to date.

You will be part of the Global M3 BA/Technical team reporting to the Global M3 ERP Manager but able to work independently while demonstrating true team spirit.

Profile Master, University or College Degree or equivalent experience Proven experience as a Business analyst with a minimum of 5y M3 experience Strong knowledge of M3 is a must and preferably in the Mfg & Supply Chain functional area Project Management skills and/or leadership skills are valuable Understand 'Lean Manufacturing' and Process Mapping You are fluent in English.


Any other language such as Spanish, Polish or Portuguese is an extra asset Ambitious and passionate about business solutions You have an excellent thematic approach.

You show initiative, involve people on an enthusiastic manner and keep having objectives in view Strong analytical skills and action oriented Fair Team player but also able to work independently Your communicative (and didactical) skills help you build up an internal and external network You are willing to travel about 20% or more of your time to different locations Responsibilities Client has chosen for an ERP solution by INFOR called M3 and planning next upgrade to the Multi-Tenant Cloud for Manufacturing & Distribution in April 2021.

The Company strives towards 'Operational Excellence' in cooperation with the Corporate Global Process Owners.

- Participate the optimization process to define Global standard for M3 configuration - Support any M3 implementation for new functionality or Change process request - Lead meetings to gather any business requirements, conduct Gap analysis.


  • Assist the Finance Business Analyst team to configure new division setup
  • Produce Requirement specifications and functional design documents
  • Guide & support M3 Technical Team for new development
  • Support the business users for Process Mapping changes for current and future new processes
  • Maintain M3 execution documentation and M3 Knowledge Base documents
  • Convince & Motivate the Business for global standard processes
  • Participate in Strategic M3 Team meetings
  • Define opportunities for improvement and search for best practice
  • Keep lists of open tasks/issues/projects with status and functional area
  • Work with the IMS (INFOR Managed Services) for M3 tickets when escalated
  • Participate in defining M3 Excellence Program criteria per Process

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