Customer Order Specialist

hace 2 semanas


Panamá, Panamá, Panamá Signify A tiempo completo
Job Title

Customer Order Specialist (Panamá City, Panamá)

Job Description:

We're looking for a Customer Order Specialist to join our Backoffice Order Management team in Panamá City, Panamá.

Working for Signify means being creative and adaptive.

Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career.

Together, we're transforming our industry.

As the world leader in lighting, we're constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we're breaking new grounds in data analytics, AI, and smart homes, offices, cities and more


Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.


As a Customer Order Specialist, you'll be responsible for working independently in the performance of own work and takes decisions regarding execution and quality.

With an emphasis on finding the optimal solution while embracing a lean mindset.

We're on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch

What you'll do

  • Checks availability of order and prepares delivery proposal; where needed, selects proposed alternatives, updates order status and escalates deviations.
  • Responds to customer questions and complaints regarding products and services provided through various channels.
  • Manages sales orders up to delivery and to forwarding.
  • Monthly reporting of order receipts, deliveries, sales and stock levels.
  • Manages specials, combined shipment, missing or dead on arrival.
Your qualifications

  • Bachelor's degree completed or to be completed.
  • 0 to 3+ years of experience.
  • Strong understanding of customer order execution cycle including.
  • Strong customer orientation.
  • Speed & execution mindset.
  • Systems Savvy (SAP, Other ERP, C4CS) is desirable.
  • Excel intermediate.
  • Fluent in English is MANDATORY (speaking and writing).
  • Multitasking; Communication; Problem solving; follow ups.
  • This is a hybrid position _(according to manager's and/or company's decision)_.
  • Working hours from 7am to 4pm or 8am to 5pm. _(according to the business' needs)._
What you'll get in return


We're offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles.

Learning is fundamental to our culture. Through continuous learning, we are transforming the industry.

You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See

SignifyLife

through the eyes of our employees

Who we are?

Signify is the world leader in lighting. We provide professional customers and consumers with quality, energy-efficient LED lighting.

And our lights, when connected, bring data to devices, apps and people - redefining what light can do and how you use it.

Today, our innovations, such as LiFi - internet connectivity through light - and UV-C, solar and horticultural lighting, contribute to a safer, smarter, more sustainable world.

We're operating in 74 countries with 32,000 people worldwide.

LI-JC1

  • Panamá, Panamá, Panamá Signify A tiempo completo

    Job TitleCustomer Order Specialist Team Lead (Panamá City, Panamá)Job Description:We're looking for a Customer Order Specialist Team Lead to join our Backoffice Order Management team in Panamá City, Panamá.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job TitleCustomer Order Specialist Jr.Job DescriptionJob Summary:Join our team as a Customer Order Specialist Jr. where you will be responsible for creating tailored commercial offers for customers and Account Managers, considering product pricing, discounts, and special promotions within the approved guidelines.Your role:Get to know our products inside out,...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job TitleCustomer Order Specialist Jr.Job DescriptionJob Summary:Join our team as a Customer Order Specialist Jr. where you will be responsible for creating tailored commercial offers for customers and Account Managers, considering product pricing, discounts, and special promotions within the approved guidelines.Your role:Get to know our products inside out,...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Fulfillment SpecialistJob title:Order ManagementPre-screens complex orders. Analyzes the order in SAP based on the commercial catalog with data from the technical catalog. Imagines what the customer wants to do with the systemYour role: Ensure daytoday accurate processing of orders, returns, and refunds, according to a set of KPIs. Develop...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Management SpecialistJob title:Quotation AdministratorYour role: Order integrity and timely communication with internal and external customers to resolve any order date alignment issues.Below are some of the main job functions: Ensures that a customer order detail changes, per the Project Manager, are updated timely in our Project management...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job TitleCustomer Parts Ordering Specialist-2Job DescriptionJob title: Parts Order Desk(Customer Parts Ordering Specialist)Your role:Assist internal and external customers by researching part numbers and processing orders Responds positively to situations requiring cooperation, courtesy and tact Takes a proactive role in personally owning the customer...


  • Panamá, Panamá, Panamá Grainger Panama Services A tiempo completo

    The Order Management Specialist is responsible for all assigned duties including but not limited to; maintaining/updating current expected ship dates, receipts corrections/adjustments, manage requirements documents, and large order processing and follow-up for all assigned Vendors. They provide credible useful information to allow multiple cross functional...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Customer Parts Ordering Specialist-2Job title:Parts Order Desk(Customer Parts Ordering Specialist)Your role: Assist internal and external customers by researching part numbers and processing orders Clearly communicates with internal and external customers Responds positively to situations requiring cooperation, courtesy and tact Takes a proactive...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Fulfillment SpecialistPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals,...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Fulfillment SpecialistPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals,...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Backlog Fulfillment SpecialistOrder Backlog Fulfillment Specialist:Responsible for the order backlog management to ensure that orders have a clear path for revenue and accomplish with Order booking policy.Your role: Prepare order risk assessment and lead backlog review calls with multiples stakeholders. Prepare and provide analytical reports...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Fulfillment SpecialistPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals,...


  • Panamá, Panamá, Panamá Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization:To support the Wholesale business to achieve sales and market strategy objectives To ensure a reliable, adequate and competitive customer service level for all adidas and Reebok Key Accounts- Key Responsibilities:Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off...


  • Panamá, Panamá, Panamá Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization:The primary goal is to guarantee LADMAR's E2E supply chain execution, by supporting inventory management and providing visibility for availability through reporting and analysis.This role will be a key enabler for the achievement of Order Fulfilment targets such as OTA, COTA, and COTIF.Moreover it will be...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Processing SpecialistPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job TitleOrder Processing Specialist Jr.Job DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique...


  • Panamá, Panamá, Panamá Estée Lauder Companies Gmbh A tiempo completo

    Order Management Specialist Description Grow your career with The Estée Lauder Companies The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.Our Company's products are...


  • Panamá, Panamá, Panamá ECCO A tiempo completo

    At ECCO we believe true passion is essential to making great shoes. This role plays a key part in the journey of ECCO's brand development, support and continuous improvement within Latin America markets. The Logistics & Customer Service Specialist will guarantee the correct development of logistics and customer service processes for regional partners in all...


  • Panamá, Panamá, Panamá UETA A tiempo completo

    PurposeExecute the order book conversion and manage the customers' orders to achieve sales targets.Role and Responsibilities Load orders in the system. Coordinate deliveries for the customers aligned with their logistics teams. Lead the order management process and enter accurately customer orders in the system. Process and send order confirmations. Monitor...


  • Panamá, Panamá, Panamá adidas A tiempo completo

    Purpose & Overall Relevance for the Organization:To support the Wholesale business to achieve sales and market strategy objectives To ensure a reliable, adequate and competitive customer service level for all adidas Key Accounts.This is a temporary position. Key Responsibilities:Recording and managing all types of orders (e.g. pre-orders and re-orders,...