Country Experience Manager
hace 6 meses
**Who we are**
Our mission is to build a global movement where people live, travel, work and experience, while making meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.
The Selina ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Development, Real Estate, Co-Working, Art & Design, Community Impact, Education, Surf, Sales, Marketing, and Technology. With 100+ Locations opening around the globe, we have multiple job opportunities at any given time.
**What the role is**
The Country Experience Manager is instrumental to Selina’s success as the Selina Destination Strategy owner. To be the place to be, Selina creates one-of-a-kind concepts for locations, programs, and unique experiences.
The Experience Manager will lead the strategy for each location’s experience, programming, events, experience commercial products, communication, and experience revenue. The Experience Manager understands and translates local trends, needs, and unique local elements.
He/she will report to the Country Operations Director and dotted line to the Global VP of Experience. He is responsible for Concept, Programming, and all communication channels to connect the audiences and deliver the desired experience.
The Country Experience Manager is the Brand purveyor and the voice of the guest. He/she is the beating heart of Selina and guides design, culture, commercial, and operations.
**What you will be doing**
**50% Online**:Strategising, aligning, coordinating, programming, designing, communicating & measuring
**50% Offline**:Engaging, listening, connecting, sharing, upselling, hosting, guiding & informing
**Management**
- Onboard, train, and guide all locations’ Experience Leaders to be guest oriented, making Selina’s guest service a professional high quality service.
- Lead the Experience Leaders to be excellent service providers.
- Actively collaborate with GMs/OMs in the hiring and performance reviews of all locations’ Experience Leaders.
- Align, understand, and maintain a strong relationship with Country Operations Director and other Country leaders.
- Regular 1:1 with Experience, Location and Counter Leaders.
- Craft the local Experience Board for the Country across each unit level and manage relations.
- Systems management (Rezdy, Soundtrack, Canva, Kepsla, Asset Bank, BackOffice)
- Coordinate the correct implementation of the Experience Boards Strategy (Recruiting, Activation, Tokens Request, Evaluation )
- Responsible for coordinating the location’s logistics of the exchange programs with content creators (Film residency, influencers)
**Guest Satisfaction - Guest Experience**
- Inspire meaningful connections of staff with the guests.
- Inspire meaningful connections of guests with other guests and visitors. Making Selina a place where everyone is accepted and the vibe is warm and welcoming.
- Help lead other departments of the operations to provide better service based on guest reviews
- Guide location teams to manage the review process completely in collaboration with the location management
- Activate the right initiatives and action plans to drive Connector, Guest, Visitors and local Community satisfaction
**Commercial - Experience Products**
- Ensure achievement of monthly experience budget.
- Analyze revenue performance of commercial experiences and take strategic actions to achieve budget
- Lead and develop the commercial aspects of the experience department.
- Assure catalog quality for all commercial experiences (T&T, Retal, Cowork, Surf, Spa, Surf.)
- Create and develop products such as Tours, CoWork, Retail, Wellness, Spa and more. Based on the global strategy and based on the local needs and opportunities of the different locations.
- Lead Experience teams to be commercial oriented and to achieve sales.
- Analyze performance and improve the product catalog over time.
- Support unit-level management of partners and providers.
- Monitor that booking flows and systems work properly.
**Programming & Events**
- Own country-level programming and support all experience managers with unit-level programming & communications.
- Guide country-level content, partnerships, events P&L.
- Direct, help and lead creation of programming and events in the different Selina locations.
- Direct, help and lead creation of events in the locations.
- Keep track of programming budget, attendees, non-negotiable activities, and events ROI
- Keep track of programming in all locations and programming results
- Report on programming effectiveness and satisfaction to assess and adjust the programming strategy in the country
- Identify opportunities for partnerships that can generate programming for all locations in the country
- To plan and execute events focusing on driving revenue and brand awareness.
**C
-
Panama HRbp Country Manager
hace 6 meses
Panama ABB A tiempo completo**Panama HRBP | Country Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Country Program Manager, Panama
hace 6 meses
Panama Clinton Health Access Initiative A tiempo completoOverview: The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002...
-
Country Manager Panamá
hace 6 meses
Panama DHL A tiempo completoCV MARISSA MORALES ESP ACT Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide since 1969. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers...
-
Cluster Experience Manager
hace 6 meses
Panama Selina A tiempo completo**SELINA BUSCA TALENTO** **CASCO VIEJO SOLICITA** - **CLUSTER EXPERIENCE MANAGER** - **REQUISITOS**_ - Experiência en gestión de equipos o grupos de personas dentro de grandes organizaciones (Min. 4-5 Años). - Antecedentes o exposición a los campos de relaciones públicas, marca o marketing. - Experiência en el campo de la hospitalidad u otros productos...
-
Wh - Deputy Program Manager
hace 6 meses
Panama Blueforce Inc A tiempo completo**BlueForce, Inc. **is seeking for **Deputy Program Managers (DPM)** to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as** Panama City, Panama**. **General Duties and Responsibilities**: The Deputy Program Manager’s duties include, but are not limited to: - DPM will have overall...
-
Resettlement Manager, Lac
hace 6 meses
Panama Hias A tiempo completo***: HIAS seeks a Resettlement Manager, LAC to join the North America Programs department. The Resettlement Manager, LAC will support the Third Country Solutions team and LAC country operations in the implementation and monitoring of programs related to resettlement screening, referral and case preparation. They will facilitate the exchange of best practices...
-
Medical Manager Oncology
hace 6 meses
Panama Merck Kgaa, Darmstadt, Germany A tiempo completo**The Role**: As the Medical Manager Oncology, you represent the Country Medical Director guaranteeing Medical Governance for all assigned duties and interactions inside and outside the Company and with all related stakeholders. You align with all GMA, MAP and Commercial partners as well as all other business stakeholders to ensure overall medical objectives...
-
EHS Manager Santiago de Los Caballeros
hace 6 meses
Panama ALSTOM A tiempo completoReq ID:433061 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...
-
Program Manager
hace 6 meses
Panama The HALO Trust A tiempo completo**Program Manager - Central America (multiple countries)** **El Salvador or Guatemala based** **2 year fixed term contract, Full Time position** **Salary - Starting from £68,490 / US$88,146 (inclusive of all allowances) depending upon experience** Este anuncio está en español después de la versión inglesa. **About HALO in Central America** The...
-
SAP Functional Manager
hace 7 meses
Panama Addmore Group Inc A tiempo completoOur client is looking for an **SAP **Functional Manager** - for a full-time perm position.- Start date: End of March/April. - Schedule: 37,5 hours / week - Benefits: included*** - Work model: Hybrid - 1 or 2 days onsite per week - Location**:Panama or close to this country (Mexico, Equator, Equator, Argentina) - Language: English, Spanish **Job...
-
Lending Experience Product Manager
hace 6 meses
Panama Millicom A tiempo completoTe gustara ayudarnos a seguir cumpliendo nuestro propsito de conectar a ms personas, mejorar sus vidas y desarrollar nuestras comunidades? Entonces Tigo es para ti.Creemos en la innovacin, somos agentes de cambio, nos adaptamos y movemos a nuestra clientela al centro de todo lo que hacemos.Crece y desarrllate con nuestro gran equipo de trabajo, donde juntos...
-
N&i and Fertility Medical Manager
hace 6 meses
Panama Merck Kgaa, Darmstadt, Germany A tiempo completo**The Role**: As the N&I and Fertility Medical Manager, you represent the Country Medical Director guaranteeing Medical Governance for all assigned duties and interactions inside and outside the Company and with all related stakeholders. You align with all GMA, MAP and Commercial partners as well as all other business stakeholders to ensure overall Medical...
-
Medical Manager Oncology
hace 6 meses
Panama Merck KGaA A tiempo completoAplica tu Magia con nosotros ¿Estás listo para explorar, romper barreras y descubrir mucho más? Sabemos que tienes grandes planes. Nosotros, también, innovar con la ciencia y la tecnologÃa para enriquecer la vida de las personas con las soluciones en Healthcare, Life Science y Electronics apasiona a nuestros colegas en el mundo entero. Juntos,...
-
Financial Manager Cam
hace 6 meses
Panama PPG Industries A tiempo completoAs Senior Finance Manager you will guide the performance and financial results of the Architecture business in Central America and Brazil. You will report to the Finance Director, Architectural Coatings Latin America **Key Responsibilities** - You will lead financial forecasting, business analysis and prepare corporate presentations and implement reports...
-
Country Finance
hace 7 meses
Panama Selina A tiempo completoDescription WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?Seize this unique opportunity to work for Selina, one of the world's fastest-growing lifestyle hospitality brands!What is Selina?Our Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our...
-
Oncology Product Manager
hace 6 meses
Panama Novartis A tiempo completo393730BR **Oncology Product Manager**: Panama **About the role** Location: Panama City, #LI-Hybrid About the role: We are seeking a Product Manager who can define product strategy in agreement with local management and global marketing department and implement supporting tactical plans/projects in Central America and the Caribbean. This role will work...
-
Sales Manager
hace 6 meses
Panama Lot Squared Development A tiempo completoAre you the hype man in your sales office? - Do you want to continue your journey in leadership with a company who will support your growth? - Do you see yourself as the coach and mentor to a diverse sales team? - Are you eager to make a difference in the lives of others? We need a rockstar Sales Manager to take us to the next level. Our outbound sales...
-
Revenue Manager
hace 6 meses
Panama Hyatt Corporation A tiempo completoRevenue Manager Hyatt Regency Hyatt Regency Panama City Panama - Panama CityRevenueDepartment Head/ManagerFull-timeReq ID: PAN000047LocalSummaryThe Revenue Manager provides revenue accounting leadership and business best practices to the hotel. The Revenue Manager has responsibility for all technical accounting aspects of hotel's revenue streams. This role...
-
Technology for Development Manager
hace 6 meses
Panama cinfo A tiempo completoCOMPANY PRESENTATION For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the...
-
Revenue Manager
hace 6 meses
Panama Hyatt Regency Panama City A tiempo completoSummary The Revenue Manager provides revenue accounting leadership and business best practices to the hotel. The Revenue Manager has responsibility for all technical accounting aspects of hotel's revenue streams. This role will provide key leadership surrounding the hotel's revenue recognition policies and will regularly interface with the sales, operations...