Senior Analyst, Account Management

hace 1 mes

Panamá Provincia de Panamá, Panamá Mastercard A tiempo completo

Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Senior Analyst, Account Management

Overview:
As a Senior Analyst for Fintech & Account Management, you will play a crucial role in managing and supporting Mastercard's partnerships with clients. This role involves analyzing account performance, identifying opportunities to drive revenue growth, handling operational cases, and supporting the overall strategy for partnerships. You will collaborate closely with internal teams and clients to ensure alignment on goals, foster innovation, and help fintech partners maximize their potential within Mastercard’s ecosystem.

Role:
Account Management Support:

- Serve as a key point of contact for account management for current partners and support new initiatives aligned to client needs and strategy.
- Build and maintain strong relationships with fintech partners and account understanding their business models and aligning Mastercard’s offerings to drive mutual success.

Data Analysis and Reporting:

- Conduct data-driven analyses to monitor account performance, identify trends, and generate actionable insights.
- Create reports, dashboards, and visualizations to help clients understand key performance metrics and progress toward goals.
- Provide insights into areas such as transaction volume, growth opportunities, and potential risks.

Operational Case Management and Billing Support:

- Manage and follow up on operational cases, resolving issues related to transaction processing, data discrepancies, and service delivery.
- Ensure timely and accurate resolution of cases, coordinating with internal teams such as Operations and Technical Support to address client needs.
- Oversee billing events, ensuring accurate invoicing, addressing discrepancies, and assisting fintech partners with billing inquiries.
- Monitor billing cycles, proactively addressing issues to avoid client escalations and maintain strong client relationships.

Strategic Planning and Support:

- Collaborate on strategic initiatives that enhance Mastercard’s value proposition for fintech clients.
- Assist in developing account plans that align with both Mastercard’s objectives and fintech clients’ growth strategies.
- Track market trends and emerging fintech opportunities to help shape Mastercard’s partnerships and offerings.

Cross-functional Collaboration:

- Work closely with internal teams, including Data Science, Product, Legal, Compliance, and Operations, to ensure seamless service delivery to fintech partners.
- Communicate effectively with both technical and non-technical stakeholders to drive project completion and achieve business outcomes.

Innovation and Problem-Solving:

- Proactively identify process improvements and innovative solutions to enhance service and support for fintech accounts.
- Leverage Mastercard’s technology and data capabilities to deliver unique, tailored insights to fintech clients.

All About You:

- Bachelor’s degree in Business, Finance, Economics, Data Science, or a related field; advanced degree a plus.
- 3+ years of experience in financial services, fintech, data analysis, or a similar industry.
- Strong analytical skills with experience in data-driven analysis and reporting.
- Excellent communication and presentation skills, able to translate data into actionable insights.
- Familiarity with payment processing, digital payments, or fintech business models.
- Experience in operational case management and billing process support is highly desirable.
- Proficiency with analytical tools such as Excel, SQL, and data visualization software (Tableau, Power BI, etc.).
- Ability to thrive in a fast-paced, collaborative environment, managing multiple priorities.

Why Mastercard?
Joining Mastercard means being part of a diverse, global team dedicated to making a meaningful impact in the world. Mastercard offers opportunities for professional development, a supportive work environment, and a commitment to inclusion and innovation.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Com

  • Account Receivable Analyst

    hace 3 meses

    Panamá, Provincia de Panamá, Panamá Alfa Laval A tiempo completo

    Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...

  • Supply Chain Senior Analyst

    hace 1 mes

    Panamá, Provincia de Panamá, Panamá Elanco Salud Animal A tiempo completo

    Elanco Animal Health es una compañía farmacéutica global dedicada a la salud animal. Desarrolla, fabrica y comercializa productos innovadores para prevenir y tratar enfermedades en animales de compañía y de producción, mejorando su salud y bienestar. A través de una amplia gama de medicamentos, vacunas y soluciones de salud, Elanco se enfoca en...

  • Ppa Strategic Sourcing Sr Analyst

    hace 4 meses

    Panamá, Provincia de Panamá, Panamá Nestle Operational Services Worldwide SA A tiempo completo

    **Position snapshot** Location: Panama City, Panama Company: Nestrade Procurement Division Act. Rate: Full-Time Act. Rate 100% Type of contract: Permanent contract Work model: hybrid **Position Summary** As a Strategic Sourcing Senior Analyst, you will be an integral part of our international team, contributing to accelerate global strategic projects...

  • Operations Analyst

    hace 3 meses

    Panamá, Provincia de Panamá, Panamá IFC Systems Corporation A tiempo completo

    **Operations Analyst** **Job #**: - req29424**Organization**: - World Bank**Sector**: - Operations**Grade**: - GE**Term Duration**: - 2 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Panama City,Panama**Required Language(s)**: - English and Spanish**Preferred Language(s)**: **Closing Date**: - 10/4/2024 (MM/DD/YYYY) at...

  • Equipment Analyst

    hace 6 meses

    Panamá, Panamá MRI Network Caricam A tiempo completo

    **Equipment Analyst** Job Title: Equipment Analyst Reports to: Equipment Manager Country/ Location: Panamá **Summary**: The Equipment Analyst is part of the Global Equipment team responsible for supporting accounts payable and receivable. **Responsibilities**: *** - Account Payable Support - Check and register all invoices related to Equipment (+/- 100...

  • Operations Analyst

    hace 3 meses

    Panamá, Provincia de Panamá, Panamá World Bank Group A tiempo completo

    **Regional Context** The World Bank Group serves 30 client countries in the Latin America and the Caribbean Region (LCR). Clients range from large rapidly-growing sophisticated middle-income clients to IDA countries to small Caribbean states to one fragile state. Despite immense resources, dynamic societies, and an average annual per capita income of about...

  • Operations Analyst

    hace 3 meses

    Panamá, Provincia de Panamá, Panamá World Bank Group A tiempo completo

    **Job #**: - req29424**Organization**: - World Bank**Sector**: - Operations**Grade**: - GE**Term Duration**: - 2 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Panama City,Panama**Required Language(s)**: - English and Spanish**Preferred Language(s)**: **Closing Date**: - 10/4/2024 (MM/DD/YYYY) at 11:59pm...

  • Freelance/contract Senior Digital Project Manager

    hace 4 meses

    Panamá, Provincia de Panamá, Panamá Rad Hires A tiempo completo

    Our client, a leading digital agency, is hiring for a Senior Digital Project Manager. A Senior Project Manager is not just a task manager, but a strategic contributor to every project, and the driver for successful client delivery. Join a team of collaborative, cross-discipline professionals who have been pushing the boundaries of enterprise-level projects...

  • Account Manager

    hace 1 mes

    Panamá, Provincia de Panamá, Panamá SoftwareOne A tiempo completo

    Job Function: Sales The role: We strive to develop a culture and workplace that empowers our employees to be authentic, best versions of themselves. This is the basis of our diversity, equity, inclusion, and belonging initiatives. We are thrilled to announce an opportunity to join our team as: **Account Manager Farmer** Full-time | Panama | Hybrid...

  • RTR Senior Financial Analyst and Process Transformation Lead

    hace 4 semanas

    Panamá, Panamá, Panamá Estée Lauder Companies A tiempo completo

    RTR Senior Financial Analyst and Process Transformation LeadAbout Estee Lauder Companies At the forefront of prestige beauty, Estee Lauder Companies is a global leader that empowers consumers to express their individuality through transformative products and experiences. With a diverse portfolio of 25 brands sold in 150 countries, we are driven by a passion...

  • Senior Finance Analyst

    hace 3 meses

    Panamá, Panamá Inchcape A tiempo completo

    **Inchcape** es el distribuidor automotriz líder a nível global, con presencia en más de 40 países. Somos socios estratégicos de **40 de las marcas** automotrices más importantes, impulsando una movilidad mejor, para hoy y para el futuro. Somos un equipo diverso y global, formado por más de 20.000 personas, que fomenta una cultura de inclusión y...

  • Business Analyst

    hace 6 meses

    Panamá, Panamá Solutions 2 Go A tiempo completo

    **Alcance**:*La posición de Business Analyst es responsable de recopilar, analizar y presentar datos para ayudar a las empresas a tomar mejores decisiones. Utiliza diversas herramientas y técnicas para extraer información de los datos y trabaja en estrecha colaboración con las partes interesadas de la empresa para garantizar que los datos sean relevantes...

  • Business Analyst

    hace 7 meses

    Panamá, Panamá Solutions 2 Go A tiempo completo

    **Alcance**: - **La posición de Business Analyst es responsable de recopilar, analizar y presentar datos para ayudar a las empresas a tomar mejores decisiones. Utiliza diversas herramientas y técnicas para extraer información de los datos y trabaja en estrecha colaboración con las partes interesadas de la empresa para garantizar que los datos sean...

  • Senior Finance Analyst

    hace 6 meses

    Panamá, Panamá Inchcape A tiempo completo

    Publicación válida sólo para postulantes locales. **Inchcape **es el distribuidor automotriz líder a nível global, con presencia en más de 40 países. Somos socios estratégicos de 40 de las marcas automotrices más importantes, impulsando una movilidad mejor, para hoy y para el futuro. Somos un equipo diverso y global, formado por más de 20.000...

  • Legal Project Management Analyst

    hace 2 meses

    Panamá, Provincia de Panamá, Panamá World Business Lenders, LLC A tiempo completo

    World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL is a U.S.based company with a 100% remote workforce. This is a remote Contract/Consultant position....

  • Account Manager

    hace 3 meses

    Panamá, Provincia de Panamá, Panamá Avantpage, Inc. A tiempo completo

    **About us** **Job Overview** The Account Manager ensures client needs are met by developing relationships with clients and fostering an environment for active communication. The Account Manager reports to the Head of Client Services. **Duties and Responsibilities** - Complete and deliver each assignment in a timely manner. - Ownership of the overall...

  • Rtr Senior Analyst

    hace 1 mes

    Panamá, Panamá Estée Lauder Companies A tiempo completo

    RTR Senior Analyst (NBE) Description About t he Estée Lauder Companies! ELC (Estee Lauder Companies) is a global leader in prestige beauty that delights consumers with transformative products and experiences, inspiring them to express their individual beauty. They are the only company focused solely on prestige makeup, skin care, fragrance and hair care...

  • Account Executive

    hace 3 días

    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Account Executive Location: Remote (CST Time zone) Salary Range: up to 2000 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Sr. Key Account Manager Ladmar

    hace 4 meses

    Panamá, Provincia de Panamá, Panamá adidas A tiempo completo

    Purpose & Overall Relevance for the Organization: To achieve profitable and sustainable market share growth within assigned key accounts, while respecting brand image to ensure key account target achievement. You will be managing a team of Key Account Managers. This role is part of our LADMAR region that supports the distributors business located in Latin...

  • Account Manager

    hace 6 meses

    Panamá, Panamá Prodapt A tiempo completo

    **Requirements**: relationship management Financial management IT knowledge Job Description: Junior Account manager to help with customer management in Latin America. Financial tracking, document production, client engagement and sales across the entire customer landscape. Will need to be able to deal with Procurement, finance, Internal HR, Internal delivery...