Background Investigation Support Officer

hace 3 semanas


Panamá, Panamá C&W Networks A tiempo completo

What's The Role? Responsible for the delivery of the day-to-day activities relating to the Global Background Investigation process specifically as it pertains to the handling of Background Investigation Reports with discrepancies. Point person for the Background Screen provider and will be responsible for reviewing and reconciling the invoicing provided by the vendor. The BISO will generate reports from the ATS system and transfer information to local systems.

Collaborates with the adjudication panel with case escalations, in managing of risk mitigation in team practices, and preparation and presentation of case materials to the adjudication panel, as needed. Manages the background check with the discrepancy process from start to resolution. Reviews documents provided and completes section 2 of I-9 Verification Process and EVerify (where applicable US and Puerto Rico markets). Knowledge And Experience 3-5 years' experience in a HR Shared Service Center/Customer Service role.

Experience with the protection of confidential or sensitive materials and data. Experience with background screenings. General knowledge of: Telecommunication products, processes and market technology and commercial challenges. Impact (and relative importance) of IT in telecoms today and in the future.

Strong skills in MS-Office products (Competent in Word & Excel). Proficient in written & oral English & Spanish Language.



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