Product Owner, B2C Fixed
hace 2 semanas
What's The Role? To turn the LLA fixed connectivity and entertainment roadmaps into real, launched products with excellent customer experiences, providing LLA’s opcos with world-class services in terms of customer experience, cost, and opportunity with broad portfolio on all entertainment/video and in-home connectivity experiences What You'll Do Build the definition of IP STB and in-home connectivity products, functional specification, user experience, service levels and device design Work with all regional, local, LG and external stakeholders to fully productize solution. Ensure launch process and Business readiness with key areas inside every local operation, including Product Offer, Content, Marketing, CRM configuration, Customer Experience, Finance, Sales, Billing, Revenue Assurance, Engineering, Support, Reporting, IT, Procurement, Call Center, Field Ops, Regulation, Legal, Advanced Analytics, etc. Lead product management for new product introduction with local and regional areas Coordinate all the phases of product deployment: OFT and readiness to launch (in coordination with Product Quality team) Ensure product meets requirements criteria of all local and LLA stakeholders, as well as quality standards Manage the Minimum Viable Product definition for launch, and phasing to protect the scope, cost and time to market, in agreement with local product teams Manage CAPEX and OPEX for the project, spend and forecasting, coordinating with internal/ external task owners in coordination with E&C Budget Management area.
Implement process and train respective teams to drive the product Knowledge & Experience: 3+ years of demonstrable experience of video product development and deployment in the Telco industry 3+ years of experience in management of complex, multiyear, Hi-Tech projects 1+ years of proven experience engaging effectively with and presenting to executive and senior level management Skills & Abilities: Proven product design and development capability in video and in-home connectivity services at a strong technical level. Ability to mitigate risk and manage uncertainty Market product deployment and launch 1+M USD budget tracking, forecast and management Ability to work with technical and business counterparts Executive communication and presentations Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach. Demonstrate strong influencing and persuading skills, encourage colleagues and teams to change established processes and achieve improvements and best practice. Timeliness in all actions with quality consciousness towards services received and provided.
English/Spanish written and verbal communication skills Preferred education/ qualifications BS in business administration or engineering Masters level Electrical Engineering or Computer Science Who We Are We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region. Why join us Technology excites us enables us and drives us.
We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing a beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
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