Senior Cloud Delivery Lead

hace 7 horas


Panama Philips A tiempo completo

**Job Title**: Senior Cloud Delivery Lead

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that makes a real difference - when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever-evolving health and well-being needs.

**In this role, you have the opportunity to make life better**

Become part of Philips Cloud Orchestration Team and contribute towards implementing cloud strategy. This includes running services on-prem and in cloud, drive cost optimization, manage partners in everyday operations of cloud service in architecture and technical governance. You live your principles by a strong belief that every problem has a solution that is just waiting to be found.

**You are responsible for**
- Provide leadership during complex troubleshooting and major incidents along with Partners, Suppliers, OEMs, and Platform service managers
- Develop and maintain cloud infrastructure capacity and demand forecasts - including day-to-day monitoring and tracking of cloud capacity & resource management for all services
- Develop and maintain cloud infrastructure capacity and demand forecasts - including day-to-day monitoring and tracking of cloud capacity & resource management for all services
- Data Center and cloud consumption chargeback reporting, spend control, etc.
- Maintain and manage contracts with Suppliers and govern based on the entry, payment, maintenance, and exit clauses
- Coordinate with Platform Service managers and Partner Service Delivery Lead to log incoming cloud service demand and provide recommendations for commitments.
- Create Cloud cost optimization framework and Governance mechanism using native and 3rd party tool
- Create metrics, reports, and recommended remediation options and plans for financial excellence in the cloud
- Service Now process management - work with the service now developers and create the process flow.
- Managing the infrastructure hosting demands and assigning them to the right stakeholders.
- Regular interactions with senior management or executive levels on matters concerning several functional areas and/or customers are also part of the job.
- Lead in defining and building cloud strategy for Philips

**You are a part of**
A multinational company where you are faced with challenges every day.

**To succeed in this role, you will need a customer-first attitude and the following**
- A Masters’ degree in Computer Science, Information Technology or similar
- Overall 15+ years of experience, Project, Service Delivery, cost management Experience (5+ years)
5+ years of experience in Cloud technology, VMWare
- Expertise in the area of On-premise infrastructure, VMware, cloud migration, and HCI
- Experience with network routing, switching & security
- Knowledge of designing SD-WAN and LAN networks using varied Technologies such as VMWare NSX, CISCO Firepower, RiverBed etc.
- Understanding of Public Cloud infrastructure and PaaS services (AWS/ GCP/Azure).
- Experience with Docker, Kubernetes, and automation orchestrating through Cloud
- Analyze the Cloud cost consumption pattern and provide optimization plans.
- Lead the cost optimization process using reserved instances and savings plans.
- Gather requirements and assist internal customers to express their needs and forecast their cloud usage.
- Support our procurement teams for contract renewal and negotiations.
- Knowledge of ITIL processes.
- Knowledge of ITSM tool (Service NOW), Power Bi, MS Excel, SQL Queries, and Cloud-native cost management tools.
- Working knowledge on cloud chargeback reporting, show back, reserved instances, spend control, etc.
- Provide IT management with cost reports and KPIs.
- Experience in vendor management, SLA/OLAs, negotiations, and escalations
- Experienced in Agile Methodology / DevOps /Lean methodologies

**In return, we offer you**
An opportunity to continue developing your career.

**How we work at Philips**
Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work a


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