Welcome Desk Talent Coach

hace 1 semana

Panamá, Panamá Marriott International, Inc A tiempo completo

**Additional Information**
**Job Number**25037216
**Job Category**Rooms & Guest Services Operations
**Location**W Panama, Calle 50 and Aquilino de la Guardia, Panama City, Panama City, Panama, 80809
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Agile Coach

    hace 1 semana

    Panamá, Panamá Sofka A tiempo completo

    ¿ **Estás buscando influir en la transformación ágil de una organización dinámica?** ¡Aquí tienes tu oportunidad! Únete a un equipo innovador en **Panamá** comprometido con la agilidad y la mejora continua. Buscamos un **Agile Coach** apasionado/a por impulsar cambios positivos y guiar equipos hacia el éxito. **Tu rol será clave para**: Liderar...

  • Agile Coach

    hace 5 días

    Ciudad de Panamá, Panamá Sofka A tiempo completo

    ¿ Estás buscando influir en la transformación ágil de una organización dinámica?¡Aquí tienes tu oportunidad!Únete a un equipo innovador en Panamá comprometido con la agilidad y la mejora continua.Buscamos un Agile Coach apasionado/a por impulsar cambios positivos y guiar equipos hacia el éxito.Tu rol será clave para: Liderar y guiar...

  • Agente de Service Desk

    hace 5 días

    Panamá, Panamá Sonda It A tiempo completo

    **Vive la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro.En SONDA...

  • Administrador de Soporte y Help Desk

    hace 7 días

    Panamá, Panamá Bac Credomatic (Panama) A tiempo completo

    Mantener el buen funcionamiento de las computadoras y programas de la empresa, tener procesos eficientes de atención. Brindar asistencia en la correcta instalación, mantenimiento y funcionamiento de todos los recursos tecnológicos, y por la entrega efectiva, oportuna y continua de servicios de soporte técnico y de usuario a las diferentes áreas de la...

  • Front Desk Agent

    hace 4 semanas

    Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25023658 **Job Category**Rooms & Guest Services Operations **Location**The Santa Maria a Luxury Coll & Golf Resort Panama City, Santa Maria Boulevard, Panama City, Panama, Panama **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Additional Information**:This hotel is owned and operated...

  • Supervisor-front Desk

    hace 7 días

    Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25004917 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama, 0833-00118 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems...

  • Front-desk Supervisor

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information**Supervisor de Recepción **Job Number**24199604 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama, 0833-00118 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist staff with expediting problem...

  • Real Estate Operations Specialist

    hace 1 semana

    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Real Estate Operations Specialist Location: Remote (EST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...

  • Project Manager

    hace 1 semana

    Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Project Manager Location: Remote (EST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • IT Coordinator

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá Accorhotel A tiempo completo

    Job Description Revisar las operaciones diarias de IT. Configurar e instalar sistemas informáticos. Identificación de problemas de software y hardware. Investigación de problemas de conectividad. Dar acceso y derechos a los sistemas con la validación del Supervisor. Qualifications Experiência comprobada como coordinador de IT o en un puesto comparable...

  • Multi-property Talent Acquisition Specialist

    hace 6 días

    Panamá, Provincia de Panamá, Panamá Marriott International, Inc A tiempo completo

    **Job Number** 24164263 **Job Category** Human Resources **Location** JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance...

  • Technical Product Manager

    hace 4 días

    Panamá, Panamá, Panamá Laborintos A tiempo completo

    Welcome to Laborintos, a leading provider of talent acquisition and human resources consulting services. With over 10 years of experience in managing processes for local and regional businesses, our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients.About the RoleWe're seeking an experienced Senior...

  • Customer Experience Associate

    hace 1 semana

    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Customer Experience Associate (CXA) Location: Remote (MST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (MST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...

  • Lobby Ambassador

    hace 3 semanas

    Panamá, Provincia de Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24177920 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama, 0833-00118 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Engage hotel guests to enhance the service experience through...

  • Productor Gráfico

    hace 3 semanas

    Panamá, Provincia de Panamá, Panamá LeytonMedia A tiempo completo

    Somos una agencia que está impulsando la transformación digital, comenzamos el año 94 nuestro camino y seguimos creciendo desde entonces, ayudando a nuestros clientes a concretar sus metas y objetivos. Vivimos en un ecosistema agile, la metodología nos ayuda a superar grandes desafios y nuestro equipo es lo más importante, por eso ayudamos, apoyamos y...

  • IT Coordinator

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá AccorHotel A tiempo completo

    **Company Description** Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury...

  • Operador de Telefono

    hace 4 semanas

    Panamá, Panamá Accorhotel A tiempo completo

    **Company Description**Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury...

  • Spa Manager

    hace 3 semanas

    Panamá, Provincia de Panamá, Panamá AccorHotel A tiempo completo

    **Company Description** Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury...

  • Represente Médico Institucional

    hace 3 semanas

    Panamá, Provincia de Panamá, Panamá GSK A tiempo completo

    **Site Name**: Field Worker - PAN **Posted Date**: Oct 22 2024 **_ Tus responsabilidades:_** Esta posición te da la oportunidad de liderar actividades claves para progresar TU carrera, las principales son: - Impulsar el rendimiento de su territorio a través de la venta cara a cara y multicanal para establecer al laboratorio GSK como el socio clave y el...

  • Representante Médico

    hace 4 semanas

    Panamá, Panamá GSK A tiempo completo

    **Site Name**: Field Worker - PAN **Posted Date**: Feb 13 2025 El profesional como Representante Médico tendrá la responsabilidad de impulsar el rendimiento de su territorio a través de la venta cara a cara y multicanal, para establecer al laboratorio GSK como el socio clave y el asesor del cliente mediante recomendaciones relevantes respaldadas por...