Supervisor-front Desk

hace 2 semanas

Panamá, Panamá Marriott International, Inc A tiempo completo

**Additional Information**
**Job Number**25004917
**Job Category**Rooms & Guest Services Operations
**Location**JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama, 0833-00118
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Front Desk

    hace 3 semanas

    Panamá, Panamá The Lab Panama A tiempo completo

    Recepcionista/Front Desk En The Lab, reconocemos la importancia crucial del primer contacto con nuestros valiosos clientes.Nuestro Front Desk, o recepción, desempeña un papel fundamental como el punto de entrada para todas las interacciones telefónicas y en persona con nuestros clientes. Es el primer rostro sonriente que se encuentra con ellos y la...

  • Front Desk

    hace 3 semanas

    Panamá, Panamá The Lab Panama A tiempo completo

    se solicita Front desk, para laborar medio tiempo de lunes a sábados, que tenga conocimiento en los paquetes office y que sepa el idioma ingles, buscamos personas con muchas ganas de laborar, que sea proactiva, puntual, responsable, que tenga muy buena relación en trabajo en equipo y sobretodo que siempre este con una gran sonrisa.

  • Front Desk Manager

    hace 12 horas

    Panamá, Provincia de Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information**Gerente de Recepción **Job Number**24204749 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama, 0833-00118 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager...

  • Front Desk Agent

    hace 4 días

    Panamá, Panamá Verdeazul Hotels A tiempo completo

    En The Santa Maria Hotel buscamos incorporar a nuestro equipo un Front Desk Agent para brindar una experiência excepcional a nuestros huéspedes desde el momento en que cruzan la puerta de nuestro exclusivo hotel en Ciudad de Panamá.Como Front Desk Agent, serás el primer punto de contacto para nuestros visitantes, encargándote de recibirlos con calidez,...

  • Guest Experience Expert

    hace 12 horas

    Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information**Front Desk **Job Number**25029992 **Job Category**Rooms & Guest Services Operations **Location**AC Hotel Panama City, Calle Ricardo Arias 14, Panama City, Panama, Panama **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management No importa cuál sea su puesto, hay una serie de cosas fundamentales que apoyan el...

  • Supervisor-front Desk

    hace 4 semanas

    Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information**Supervisor de Recepción **Job Number**25030718 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama, 0833-00118 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Asistir al personal para acelerar los...

  • Supervisor-front Desk

    hace 2 semanas

    Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25004917 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama, 0833-00118 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Asistir al personal para acelerar los pagos problemáticos (p. ej....

  • Recepcionista Gimnasio Premium

    hace 3 semanas

    Panamá, Panamá The Lab Panama A tiempo completo

    Recepcionista/Front DeskEn The Lab, reconocemos la importancia crucial del primer contacto con nuestros valiosos clientes. Nuestro Front Desk, o recepción, desempeña un papel fundamental como el punto de entrada para todas las interacciones telefónicas y en persona con nuestros clientes. Es el primer rostro sonriente que se encuentra con ellos y la...

  • Supervisor-front Desk

    hace 3 semanas

    Panamá, Panamá Marriott International, Inc A tiempo completo

    **Número de Empleo** 24035984 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** W Panama, Calle 50 and Aquilino de la Guardia, Panama City,., Panama VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Asistir al personal para...

  • Recepcionista Gimnasio Premium

    hace 3 semanas

    Panamá, Panamá The Lab Panama A tiempo completo

    En The Lab, reconocemos la importancia crucial del primer contacto con nuestros valiosos clientes.Nuestro Front Desk, o recepción, desempeña un papel fundamental como el punto de entrada para todas las interacciones telefónicas y en persona con nuestros clientes. Es el primer rostro sonriente que se encuentra con ellos y la ventana a nuestra marca.El...

  • Guest Experience Expert

    hace 12 horas

    Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information**Front Desk **Job Number**25029992 **Job Category**Rooms & Guest Services Operations **Location**AC Hotel Panama City, Calle Ricardo Arias 14, Panama City, Panama, Panama **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Áreas Públicas

    hace 2 semanas

    Panamá, Panamá Hotel Megapolis A tiempo completo

    **Descripción del puesto**: Estamos buscando personal para Áreas Públicas, para unirse a nuestro equipo en Megapolis World (Hotel Megapolis). Como Áreas Públicas, trabajarás en estrecha colaboración con nuestro departamento de Áreas Públicas para apoyar diversas tareas de aseo y limpieza de las instalaciones del...

  • Front Desk Agent

    hace 4 semanas

    Panamá, Panamá The Santa Maria Hotel A tiempo completo

    ACERCA DE LA VACANTEFunciones del PuestoManejo del Sistema Opera.Check in y Check Out.Gestión de quejas.Requisitos del PuestoIngles Avanzado.Resolución de conflictos.Experiência DeseadaExperiência previa en posiciones similaresOTROS DETALLESArea del PuestoTurismoUbicación del PuestoPanamá, Panama, PanamaNível AcadémicoBachillerato SecundariaNível de...

  • Front Desk Agent

    hace 2 semanas

    Panamá, Panamá Verdeazul Hotels A tiempo completo

    Estamos en busca de un agente de recepción para unirse a nuestro equipo.El agente de recepción será la primera cara que nuestros clientes y visitantes verán al llegar a nuestras instalaciones.Fundada en 2012, VerdeAzul Hotels es una de las empresas panameñas líderes en el manejo de hoteles en Panamá, con un rango completo de responsabilidades en el...

  • Mgr-front Desk

    hace 12 horas

    Panamá, Provincia de Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information**Gerente de Recepción **Job Number**24204749 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Panama, Calle Punta Colon, Punta Pacifica, Panama City, Punta Pacifica, Panama, 0833-00118 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International es un empleador que...

  • Front Desk

    hace 2 semanas

    Panamá, Panamá The Lab Panama A tiempo completo

    Se busca persona (mujer) para puesto de atencion al cliente (incluir foto en el curriculum), debe realizar ,cobros de membresia, compras, preparacion de los productos del bar, etc**Requisitos**: - Ingles hablado y escrito (Basico-Intermedio). Experiência mínima de 2 años en Atencion al Cliente, preferiblemente clientes VIP, Hoteles, etc. Tener buena...

  • Shipboard Medispa Physician

    hace 4 días

    Panamá, Panamá Onespaworld A tiempo completo

    This position is based on a Cruise Ship Education and Experience Requirements - Completed medical education and hold a medical degree from a recognized college or university. - Hold a current valid medical license. - Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required. - Comfortable with...

  • Senior Sales Manager for International Accounts

    hace 4 días

    Panamá, Provincia de Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24185213 **Job Category**Sales & Marketing **Location**W Panama, Calle 50 and Aquilino de la Guardia, Panama City,., Panama, 80809 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing large group/catering related opportunities...

  • Mgr-housekeeping

    hace 1 día

    Panamá, Provincia de Panamá, Panamá Marriott International, Inc A tiempo completo

    **Job Number** 24171775 **Job Category** Housekeeping & Laundry **Location** Renaissance Panama City Hotel, Via Espana & Ricardo Arias Street, Panama,., Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Desktop Support Associate

    hace 2 semanas

    Ciudad de Panamá, Panamá Ntt Data A tiempo completo

    Job Description: Desktop Support Associate-Helpdesk· Diagnoses and troubleshoots Level 1 problems encountered with personal computer hardware, software and peripherals· Answers the help desk line and responds to users' requests regarding computer systems.· Acknowledges receipt of all user requests within defined service levels.· Initiates service...