Front Desk Lead Granada, Granada
hace 6 días
Description Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.What you will be doingResponsible for communicating the different Tours & Travel products and services during the check in processEnsure all guests are aware of the different spaces in Selina (common kitchen, F&B, cinema room, library, cafe/club, Retail Shop, Tours & Travel desk, Wellness Deck, Surf Ranch - when relevant-)Responsible for selling all Tours & Travel products (Retail, Tours and Transportation, Rentals, Wellness, Surf and Education)Responsible for recording Tours & travel sales in systems, Rezdy and Winks.Responsible with supporting guests in case of any question/concern needed regarding an T&T productManage receptionists tasks on the night shiftProcess all guest check-ins and early check outsReview receptionists’ reportsObtain clean and organized receptionAccounting reports as required Ensure to complete the logbookCheck all the Complete Registration Cards to make sure to have all the Id´s and personal information of our arrival guestsPerform adjustments and corrections and rectify all PMS problems that occur during night shiftVerify that all registered guests have the payment applied correctly in the PMSPrepare of End of day procedureMake sure that all the arrivals for the following day are already assignedPrepare all the Registration Cards, Selina Bracelets and keys for the arrivals of the next dayCheck all accounts of guests who check out the next dayResponsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of shiftEnsure standards of customer serviceEnsure the good conditions of reception equipmentMust be able to perform the full night audit if neededAct as manager on duty for the hostel in the absence of the Management Team dealing with complaints, problem solving, disturbances, special requests and any other issues that may happenIn case on Events or Parties, is mandatory of coordinate all the security teamDirect and oversee all hotel operations during the night shift to ensure guest satisfaction and safetyWhat you need for the role 1-2 years of experience in receptionTeam managementBilingual Knowledge of PMS systemTourism /Hotel management backgroundWhat can you expectCompetitive salary Performance bonus No dress code Pet-friendly (as long as your pet is friendly) Multiple online training opportunities Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caringHuge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)Have your birthday offAmazing referral program with cash and global holiday packages; we know you hang out with other great peopleExtra country-specific benefits;
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Panama The Lab Panama A tiempo completoRecepcionista/Front Desk En The Lab, reconocemos la importancia crucial del primer contacto con nuestros valiosos clientes. Nuestro Front Desk, o recepción, desempeña un papel fundamental como el punto de entrada para todas las interacciones telefónicas y en persona con nuestros clientes. Es el primer rostro sonriente que se encuentra con ellos y la...
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Panama Marriott International, Inc A tiempo completo**Job Number** 24106516 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Panama City Hotel, Via Espana & Ricardo Arias Street, Panama, Panama, Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...
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Panama Selina A tiempo completoDescription Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planets most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. What the role isThe VP F&B needs to be some passionate...
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Front Office Manager
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Panama Marriott International A tiempo completoJOB SUMMARY Responsible for all front office functions and staff.Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable.As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...
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Front Office Manager
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Panama Marriott International, Inc A tiempo completo**Job Number** 24066645 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Panama City Hotel, Via Espana & Ricardo Arias Street, Panama, Panama, Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....
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hace 4 días
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hace 15 horas
Panama Marriott Worldwide A tiempo completo**Additional Information** Welcome Office Manager **Job Number** 22143836 **Job Category** Rooms & Guest Services Operations **Location** W Panama, Calle 50 and Aquilino de la Guardia, Panama City, Panama, Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...
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hace 7 meses
Panama A360 Inc. Panama A tiempo completo**THIS JOB REQUIRES ADVANCE ENGLISH LEVEL SKILLS. WRITTEN AND CONVERSATIONAL ENGLISH IS A MUST** IT Service Desk Specialist We are looking for a customer service-oriented Service desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the company's front line support and you will solve basic...
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Front Desk Lead Berlin, Germany
hace 3 días
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Panama Accor A tiempo completoJob DescriptionAs Front Desk Manager you will ensure quality guest and customer service, exceeding expectations and achieving memorable experiences.Know and apply always the service and quality standards through the procedures manual stipulated by the company.Perform and encourage upselling and cross-selling.QualificationsKnowledge in systems such as OPERA,...
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hace 1 semana
Panama Marriott Worldwide A tiempo completo**Additional Information** Front Office Manager **Job Number** 22172917 **Job Category** Rooms & Guest Services Operations **Location** W Panama, Calle 50 and Aquilino de la Guardia, Panama City, Panama, Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...
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Panama Reactive Club A tiempo completoAtención al cliente, realizar cobros de membrecias y paquetes de los miembros del gym, atención de proveedores mensualmente, realizar nomina quincenal y preparación de productos del bar, realizar requerimientos del encargado.Tener conocimientos en: - Microsoft Oficce.Wix (deseable) - Ingles ( intermedio) deseable-Buena presencia, disponible para horario...
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Panama AccorHotel A tiempo completo**Company Description** Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury...