Manager Operations
hace 6 meses
Atender las líneas de asistencia exclusivas de los productos Visa Platinum, Visa Signature, Mastercard Plantinum, Mastercard Black, brindándole toda la información relacionada a datos y estatus de su cuenta.Contestar peticiones de solicitud de información (saldo, crédito disponible, pago mínimo, fecha de pago, asistencia en transacciones rechazadas, etc.) por los clientes de bancos procesados.Ejecutar mantenimiento de ajuste de crédito por pago realizado en el día y que aun no ha sido aplicado.Ejecutar mantenimiento de reversar autorizaciones flotantes y que no fueron concretadas por el tarjetahabiente.Atender las solicitudes de autorización para los adelantos de efectivo realizados en sucursales de los bancos procesados.Tomar el reporte de inconvenientes en los puntos de ventas de los comercios afiliados y realizar llamada Outbound al técnico del departamento de afiliacionesTomar el reporte de los tarjetahabientes que notifican su itinerario de viaje para evitar inconvenientes con su tarjeta durante el viaje. Ingresar el reporte en Monitor Plus.Tomar el reporte de los tarjetahabientes que notifican previamente que estarán realizando una compra extraordinaria con su tarjeta. Ingresar el reporte en Monitor Plus.Examinar y Categorizar el Riesgo de las "Alertas" generadas en Monitor Plus y Visa Advanced Authorization, de las autorizaciones de compras realizadas por los tarjetahabientes de los bancos procesados con el fin de identificar transacciones no autorizadas por el tarjetahabiente.Bloquear las tarjetas con restricción preventiva ó restricción por fraude comprobado en plásticos de los bancos procesados.Dar mantenimiento a los valores de warning codes, dado el caso que se identifique declinaciones por una restricción en parámetros del autorizador y que el emisor de su autorización por escrito antes de proceder.Analizar alerta y establecer comunicación telefónica con los tarjetahabientes para la validación de autorizaciones y transacciones en sospecha.Establecer comunicación telefónica y/o vía Visor Web con los tarjetahabientes y/o bancos procesados para la validación de autorizaciones y transacciones en sospecha recibidas por fax de adquirentes locales e internacionalesAtender y confeccionar reportes de llamadas recibidas por comercios para verificar en la base de datos información de la cuenta del THAtender al tarjetahabiente que llama al centro de monitoreo para reportar fraude en su tarjeta identificado por alerta de Monitor Plus, mensaje de texto de First SMS ó lo ha identificado por su Banca en Línea.Atender al tarjetahabiente que llama al centro de monitoreo para reportar fraude por pérdida o robo y bloquear tarjetas de crédito, débito, privada o clave, de los bancos procesados.Atender a comercios en un posible evento de fraude infraganti y que requiere validación del plástico utilizado para continuar con la transacción.Recibir la alerta de desconexión del aplicativo CISM (mensajería de texto) y llamar al número de soporte de IT OnCall en hora no laborablesRegistro de todos los casos de fraude en los sistemas de monitoreo de fraude.Bloquear una tarjeta en Vision Plus en caso de inconsistencia o falta de disponibilidad de Vision Plus en los bancos procesados.Atender y asistir a los bancos procesados vía telefónica o por correo electrónico por consultas o requerimientos.Generar el reporte de las situaciones y gestión de su turno de trabajoMantener el orden y la Administración de los Archivos Físicos del áreaCualquier otra función inherente al cargo.
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Operations Manager
hace 1 mes
Panamá, Panamá UNICEF A tiempo completo**Job no**: 577197 **Contract type**: Fixed Term Appointment **Duty Station**: Panama City **Level**: P-4 **Location**: Panama **Categories**: Operations UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are...
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Call Center Operations Manager
hace 4 semanas
Panamá, Panamá, Panamá iQor A tiempo completoJob OverviewiQor is seeking a highly skilled Call Center Operations Manager to oversee the daily activities of our call center staff. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and driving business growth.
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Pm Operations Manager
hace 4 semanas
Panamá, Provincia de Panamá, Panamá Philips A tiempo completo**Job Title**: PM Operations Manager **PM Operations Manager** As a PM Operations Manager at Philips, you will be responsible for managing the Project Management Services of the GBS by managing business relationship with partners aimed at definition of partners’ needs (PM strategy, type of projects, PM profile), contracting and onboarding partners and...
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Call Center Operations Manager
hace 4 semanas
Panamá, Panamá, Panamá iQor A tiempo completoAt iQor, we are seeking a skilled Call Center Operations Manager to lead our team and drive exceptional customer experiences. This is an excellent opportunity for a seasoned professional with a passion for call center operations to join our organization and contribute to our success.Job SummaryThe Call Center Operations Manager will be responsible for...
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Senior Operations Manager
hace 3 semanas
Panamá, Panamá, Panamá Sagan A tiempo completoCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with...
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Pm Operations Manager
hace 4 semanas
Panamá, Panamá Philips A tiempo completoJOB DESCRIPTION Job TitlePM Operations ManagerJob DescriptionPM Operations ManagerAs a PM Operations Manager at Philips, you will be responsible for managing the Project Management Services of the GBS by managing business relationship with partners aimed at definition of partners' needs (PM strategy, type of projects, PM profile), contracting and onboarding...
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Business Operations Manager
hace 3 semanas
Panamá, Panamá, Panamá Sagan A tiempo completo**Company Overview**Sagan is an exclusive membership community that bridges the gap between global talent and US-based businesses. We connect candidates from vibrant regions with leading American companies, offering a world of career possibilities.**About the Company**The company is a rapidly growing cleaning business specializing in services such as window...
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Global Talent Operations Manager
hace 4 semanas
Panamá, Panamá, Panamá Sagan A tiempo completoAbout SaganSagan is a leading membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.Job DescriptionWe are seeking an experienced and detail-oriented Project Manager to drive operational efficiency in our real estate investment company. This role is designed for a proactive individual with...
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Senior Hotel Operations Manager
hace 4 semanas
Panamá, Panamá, Panamá Hyatt Corporation A tiempo completoAs a Senior Hotel Operations Manager at Hyatt Corporation, you will oversee hotel services including Rooms and Food and Beverage departments. This role requires coordination of major projects such as renovations, capital expenditures, and equipment changes.Responsibilities:Oversee hotel services, including Rooms and Food and Beverage departmentsCoordinate...
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Real Estate Operations Manager
hace 3 semanas
Panamá, Panamá, Panamá Sagan A tiempo completoCompany Overview">Sagan is a membership community for top executives, founders, and CEOs seeking to hire international talent. We connect global candidates with leading American companies, bridging the gap between vibrant regions and US-based businesses.">Job Description">We are seeking an experienced Project Manager to drive operational efficiency in our...
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Operations Manager
hace 6 meses
Panamá, Panamá Marriott International A tiempo completoJOB SUMMARY Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff.Strives to continually improve guest and employee satisfaction and maximize the...
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Operations Manager
hace 3 meses
Panamá, Provincia de Panamá, Panamá Rentokil A tiempo completo**Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!** - For more information about our benefits, see below!_ We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands...
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Front Desk Operations Manager
hace 1 mes
Panamá, Panamá, Panamá Accor A tiempo completoJob Title: Front Desk Operations ManagerKey ResponsibilitiesEnsure quality guest and customer service, exceeding expectations and achieving memorable experiences.Know and apply always the service and quality standards through the procedures manual stipulated by the company.Perform and encourage upselling and cross-selling.Qualifications:Knowledge in systems...
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Installation Manager
hace 4 semanas
Panamá, Panamá, Panamá Sagan A tiempo completoJob OverviewWe are seeking a detail-oriented and organized Installation Manager to coordinate and oversee installation operations. This role involves managing customer interactions, installation crew communications, warranties, and maintaining inventory and financial records.Key ResponsibilitiesWarranty Management: Manage all warranty-related tasks,...
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Manager, Expansion and Operations
hace 4 meses
Panamá, Provincia de Panamá, Panamá Foundation for the Global Compact A tiempo completo**POSTING TITLE**:Manager, Expansion and Operations - Latin America and the Caribbean **LOCATION**:Panama City (Regional Hub) *** The UN Global Compact is the world’s largest corporate sustainability initiative and a global movement of more than 18,000 businesses across 160 countries. We work to encourage and enable companies to adopt responsible...
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Project Manager
hace 3 semanas
Panamá, Panamá Sagan A tiempo completo**Job Title**: Project Manager Location: Remote (EST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Maintenance Operations Manager
hace 1 mes
Panamá, Panamá, Panamá Puma Energy A tiempo completoAbout Puma EnergyPuma Energy is a leading international energy logistics company with a strong presence in the global market.Job Title: Maintenance Operations ManagerThe successful candidate will be responsible for coordinating and monitoring all maintenance activities for our service stations and B2B customers, as well as administrative building...
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Operations Analyst
hace 3 meses
Panamá, Provincia de Panamá, Panamá IFC Systems Corporation A tiempo completo**Operations Analyst** **Job #**: - req29424**Organization**: - World Bank**Sector**: - Operations**Grade**: - GE**Term Duration**: - 2 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Panama City,Panama**Required Language(s)**: - English and Spanish**Preferred Language(s)**: **Closing Date**: - 10/4/2024 (MM/DD/YYYY) at...
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Global Operations Expert
hace 3 semanas
Panamá, Panamá, Panamá UNICEF A tiempo completoAbout UNICEFUNICEF is a global organization dedicated to improving the lives of children and families. We work in over 190 countries and territories, advocating for the rights of every child.Salary InformationWe offer a competitive salary range of $80,000 - $120,000 per year, commensurate with experience.Job DescriptionThe Operations Manager will provide...
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Real Estate Operations Specialist
hace 2 semanas
Panamá, Panamá Sagan A tiempo completo**Job Title**: Real Estate Operations Specialist Location: Remote (EST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...