E-commerce Trading

Do you want to be a part of the world’s leading jewelry company while putting your experience in E-Commerce Trading & Web Merchandising Manager into use? If yes, then we might have an exciting opportunity for you You will be part of Pandora Latin America & Asia Pacific Team in an international organization of can-do spirited, passionate, and performance-driven people._

The E-CommerceTrading & Web Merchandising Manager will be responsible for driving sales through optimizing the on-site shopping journey in line with commercial and brand objectives.

**Your Role as E-CommerceTrading & Web Merchandising Manager**:

- Provide clear, concise and credible commercial insight into performance
- Drive sales and conversion through getting customers to the products that they most likely want to buy (Navigation, On-site Search, Sort Orders etc)
- Accurate and timely execution of promotions and offers inc Sale
- Support the eCommerce Director in the sales planning process
- Ensure customer orders are dispatched on time, whether through a local DC or local store/office fulfilment process
- Ensure online inventory is accurate
- Prevent customer contacts through ensuring useful and accurate online FAQ’s
- Respond to and resolve in-bound customer queries successfully and within agreed service level by direct or third party engagement
- Ensure coherent launch of campaigns through expert use of our web merchandising and content tools
- Adaptation of global guidelines to fit local assortment (on e-store)
- Approve translations for local website (if required)
- Ensure local policy pages are accurate and store finder information is up to date
- UAT (User acceptance testing) and launch of any new Digital features

**What is needed to succeed**:

- 5-8 years of experience working within E-Commerce or a similar role for digital retail
- Experience from retail, fashion or FMCG industry
- Experience from global organization
- Fluent in English and Spanish - verbally and written. Portuguese is a plus.
- Strong planning and interpersonal skills
- Ability to collaborate cross-functionally
- Strong analytical skills with the ability to manage large sets of data and present results in a simple manner
- Proficiency with Microsoft Office

**Did we get your attention?**

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you

**About Pandora**

The largest jewelry company in the world, we give a voice to millions of people’s love every day. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s love. We dedicate ourselves to fostering, cultivating, and preserving a culture of inclusion and diversity where everyone feels respected and valued.