Strategic Lead, Community, Engagement and

hace 3 semanas

Panamá, Panamá Ciudad del Saber A tiempo completo

**Fecha límite**: 19 de Enero de 2023

Organizational Context
Job Purpose
Community Engagement and Accountability is at the core of Red Cross and Red Crescent programming and operations. It is an approach geared towards putting people and communities, vulnerable to and affected by crisis, at the centre of what we do. It encompasses a set of activities that embed and integrate participation, communication, feedback and learning throughout the programme cycle, in service delivery and in strategy development. The goal is to enable people and communities to lead and shape positive, sustainable change in their own lives, communities and society.
The Community Engagement and Accountability Strategic Lead will support the National Societies and IFRC delegations to enhance the impact, reach and efficiency of emergency response operations and programmes through the integration and coordination of CEA activities and approaches. This includes participatory approaches, feedback systems, risk communication and evidence-based advocacy.
The position will provide strategic and technical advice and training to build the capacity of staff to integrate a more systematic approach to CEA and strengthen participatory processes in response and recovery approaches.
The Community Engagement and Accountability Strategic Lead will ensure the CEA components are prioritised and mainstreamed throughout programmes and projects assisting the implementing National Societies (NSs) to plan and IFRC delegations, implement, monitor, and report on the CEA activities defined in each project, suggest changes, provide technical assistance, and conduct orientations and trainings on CEA. S/he will also be responsible for guiding and coordinating the rolling out of CEA activities across emergency operations, technically leading CEA surge staff deployed.
The Community Engagement and Accountability Strategic Lead will develop or participate in active networks and coordination groups with external organisations and actors to ensure that CEA approaches and activities are integrated with wider sector initiatives.
Job

**Responsibilities**:
1. Designs, plans and coordinates community engagement assessments and guide intersectoral work towards collecting insights on socio-cultural and contextual factors that can inform planning and guide community engagement efforts.
2. Defines the plan and strategy to mainstream community engagement effectively into programmes and projects to meet the specific needs of affected people and ensure their participation
3. Leads and coordinate the setting up/strengthening of appropriate feedback systems and rolling out of research to gain a deeper understanding of the community perceptions, beliefs, rumours and complains
4. Assess/synthetize qualitative and quantitative information, data and evidence relevant to community engagement to support key operation teams and decision makers and inform action
5. Ensures the most vulnerable groups participate in key decision-making processes, have equal access to information channels and feedback mechanisms and any specific protection issues are taken into account
6. Leads the operationalisation of the Movement minimum actions and commitment, policies, and guidelines relevant to CEA and ensures the roll out and adaptation of CEA tools, methodologies, trainings and activities
7. Oversees the rolling out of CEA approaches across the Americas region and makes recommendations on operational strategies and country plans to ensure strengthened engagement of and accountability to people and communities
8. Guides coordination efforts across the Movement components and supports inter-agency coordination with a wide range of partners and stakeholders to ensure synergy, integration, coherence, and harmonization of community engagement actions, including the rolling out of technological solutions and innovative approaches
9. Engages in dialogue with key stakeholders’ leadership to ensure community engagement issues and insights drive humanitarian action
10. Identifies partnership opportunities with key local and international partners
11. Coordinates National Society’s support to integrate CEA in their strategies, frameworks, and plans, setting out how community engagement activities and approaches will be institutionalised in the longer term.
12. Coordinates capacity building efforts on essential CEA aspects within the Movement and outside. REQUERIMIENTOS

Education
- An advanced university degree (Master's degree) in Communication or Social/Behavioural Sciences (i.e. Sociology, Anthropology, Psychology or Health Education) or relevant experience is required.

Experience
- Eight years’ experience planning and delivering community engagement approaches, beneficiary communication, communication for development or accountability to communities at a national level
- Experience working for humanitarian or development organisations, within the context of developing countries
- Experience working i

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