Benefits Operations

hace 4 semanas


Panama Marsh A tiempo completo

**¿Qué tenemos para ti?**:
Una empresa Multinacional con una marca sólida, comprometida con el bienestar integral de nuestros colaboradores, en un entorno de flexibilidad respecto a los horarios, las vacaciones, trabajo híbrido (presencial-virtual) y oportunidades de crecimiento locales y globales.

Ingresar a un equipo de trabajo en proceso de incorporación de tecnologías de innovación y nuevos modelos de atención digital.

**Contaremos contigo para**:
La atención de la cartera de seguros colectivos de las principales empresas del país. Esto incluye asesorías a los asegurados finales sobre uso de la póliza, coberturas y beneficios, coordinar trámites de facturación, inclusión, exclusión, pre - autorizaciones y reclamos para garantizar que estén en tiempo y la calidad requerida, realizar charlas de beneficios a nuevos ingresos o reforzamientos a asegurados existentes y mantener la reportería general del manejo de la cuenta al día.

**¿Qué necesitas tener?**:

- Experiência mínima de 1 año en empresas aseguradores, corredores de seguros y/o hospitales en los ramos de vida y salud colectivo.
- Conocer estructura de pólizas y beneficios de colectivos de vida y salud.
- Conocimiento de procesos de facturación, inclusión, exclusión, pre-autorizaciones y reclamos.
- Dominio de Excel intermedio - avanzado y presentaciones dinámicas en Powerpoint.
- Inglés NECESARIO: Capaz de entablar conversaciones con clientes extranjeros.

**¿Qué te hace destacar?**:

- Comunicación y proyección empática hacia los clientes.
- Actitud proactiva, capaz de solucionar problemas.
- Orientada a servicio al cliente.
- Manejo con público y sentido de urgencia.
- Capacidad de resolución y negociación con aseguradoras.
- Inteligencia emocional y manejo de relaciones interpersonales.
- Conocimiento de estructura de programas locales y regionales.

**¿Cómo puedo aplicar?**:
Marsh es el corredor de seguros y asesor de riesgos líder en el mundo. Con más de 35.000 colegas que operan en más de 130 países, Marsh sirve a clientes comerciales e individuales con soluciones de riesgo basadas en datos y servicios de asesoría. Marsh es una empresa de Marsh & McLennan Companies, la firma líder mundial de servicios profesionales en las áreas de riesgo, estrategia y personas. Con ingresos anuales cercanos a los 17.000 millones de dólares y 76.000 colegas en todo el mundo, MMC ayuda a los clientes a navegar en un entorno cada vez más dinámico y complejo a través de cuatro empresas líderes en el mercado: Marsh, Guy Carpenter, Mercer y Oliver Wyman.

Marsh and McLennan se compromete a adoptar un entorno de trabajo diverso, inclusivo y flexible. Nuestro objetivo es atraer y retener a las mejores personas independientemente de su sexo / género, estado civil o parental, origen étnico, nacionalidad, edad, antecedentes, discapacidad, orientación sexual e identidad o expresión de género



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