Systems Engineering Technician
hace 5 días
You will be part of a fast-paced, dynamic team passionate about delivering exceptional technical support and contributing to the smooth operation of our systems.
Job RequirementsTo be successful in this role, you will need:
Technical Skills:
- A strong understanding of operating systems (Windows, macOS, Linux) and hardware troubleshooting.
- Previous experience in a helpdesk or technical support role, providing on-site or remote assistance.
- Proficiency in solving hardware and software issues, including printers, VPN connections, and network-related problems.
- Familiarity with ticketing systems and incident management tools (e.g., ServiceNow, JIRA, or similar).
Personal Qualities:
- Good communication skills, with the ability to explain technical issues to non-technical users.
- Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
- Ability to work under stress, prioritize tasks, and ensure timely resolution of support requests.
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