Sr. Manager Connectivity, Networking and Security

Job Description What's the role?The Senior Manager of B2B Networking, Connectivity & Security Services ensures LLA B2B connectivity and security product is aligned with the LLA B2B commercial strategy, commercial B2B roadmap & OpCo CVP teams.This person will lead the B2B product function and will also be responsible for development, delivery, management and quality of B2B products throughout the product lifecycle. The Senior Manager of B2B Product Networking, Connectivity & Security will also be responsible for: Supporting the LLA B2B commercial strategy and success of our B2B networking, connectivity & security products and solutions across all LLA markets, ensuring that B2B products are developed in alignment with the commercial objectives of the LLA B2B organization. Driving the B2B product development process, and interfacing with the Commercial, Technology, Engineering and IT teams to drive product development and quality assurance & testing functions. Develop and refine the product introduction process, ensuring that B2B products that are deployed are in alignment with the commercial objectives and are successfully implemented across LLA markets.

Develop and review product quality standards, ensure product quality is measured, tracked and improvements addressed.Manage the performance of all LLA B2B Networking, Connectivity and Security products and work in partnership with OpCo Commercial teams to drive product revenue and usage performance. What You'll Do?Work with the LLA B2B Commercial team to support business planning exercises, scenario planning and business case definition.Drive B2B product development functions for connectivity and security products and solutions, including ensuring quality and on time delivery.Development of functional specifications, UX, integration with product enablers (e.g. CRM, OSS/BSS, customer care platforms & services).Ensuring product meets requirements / quality criteria.Coordinate the technical implementation activities of the product.Supporting of MVP, prototyping and product phasing.Drive B2B product for on-time and on budget product delivery to LLA markets.Project management for new product introduction: scope, schedule and budget management.Implement developed product in LLA markets.Implement processes and train respective teams to drive product.Launch coordination and support.Support the development of proofs-of-concept activities for new offers and commercial implementationsManage B2B Product performance across LLA markets.Monitor Product KPI's.Working with CVP / Sales teams to drive product adoption.Support Installation and Care teams to drive improved customer experience and loyalty. Knowledge & Experience: Preferred education/qualifications: Masters degree in Business Management or in Finance is preferred.

Bachelor level, Technology or Business degree requiredMinimum five (10) years of work-related experience is highly preferred.Fluency in English required. Fluency in Spanish is preferred.Knowledge & Experience: Strong industry experience with a background in product development, especially telecommunications and software.Strong analytical skills.Strong background in project management. Certification preferred but not mandatory.Strong understanding of product testing and quality best practices.Comfort working in a distributed matrix and across diverse geographies and markets.Experience working in a cross functional environment.Skills & Abilities: Strong planning, reporting, written and verbal communication skills.Experience in customer insights and research.Ability to drive improvement programs across diverse and complex environments.Strong record of people management (direct or indirect) including communication, negotiation and conflict resolution skills.Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach. Demonstrate strong influencing and persuading skills, encourage colleagues and teams to change established processes and achieve improvements and best practice.Timeliness in all actions with quality consciousness towards services received and provided.Who We AreWe are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Ms Mvil, BTC, and Cabletica.

We started small, and now were growing. Were excited about the future as we strive to unlock opportunities in the region.Why join usTechnology excites us enables us and drives us. Were proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our cust